Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $279.99
Clearance
The comparable value price is $349.00

Customer reviews

Rating 4.9 out of 5 stars with 23297 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers commend the 10.9-Inch iPad for its great utility, overall performance, portability, and appealing screen size. Many customers appreciate the battery life, speed, and modern design. Some customers express concerns regarding storage capacity, connectivity, weight, and compatibility. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1109 Showing 22,161-22,180 of 23,297 reviews
  • Rated 1 out of 5 stars

    Do not online order from Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this via shipping on Best Buy.com and they attempted to drop ship it via roadie. My order was sent back to the store and I have been trying to get a refund issued back to me for over two months now with no luck. I recommend buying in store or from another retailer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ipad 10th

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brand new means box has to be new as well, not writings all over the box and weird numbers

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY ONLINE

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never did receive and store would not offer refund

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Downfall

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my wife, she loves it except that it don’t work with her pencil.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    poor battery

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life sucks. charge lasts about 3-4 hours then it’s drained.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for regular use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect if you don't plan on using an apple pencil. It does not support the second gen pencil which is not ideal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive for lower storage but very good.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Wish it had expandable storage considering the high price tag for only 64 GB but a great product overall

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    have not received package

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still haven’t received and can’t nobody tell me where it is and why it hasn’t updated

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was terrible the customer service I purchased my item days before Christmas and went I went to pick up the item they told me it was sold out I had to wait 4 extra days for my item to arrive at the locker terrible experience I will not buy again from this Best Buy store.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful experience. Delivered to wrong house. Couldn’t get anyone on phone or chat to give me the same information. They were supposed to email updates, they never did. They were supposed to replace the item, they never did. I would think twice about purchasing from Best Buy again

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mr Williams

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriends first iPad. She is still getting used to it but it’s a smooth transition from iPhone to iPad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    N

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a broken iPad I had to take it to the Apple Store to get it fixed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer not told about truck breakdown.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB provided a 4 hour window for deliver of a stove. The time past without word from BB. When the customer called they were told that the delivery truck broke down. THANKS FOR LETTING THE CUSTOMER KNOW. The order was canceled and a stove was ordered from Home Depot.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I pad

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a Christmas gift , I think it’s size is decent and for what it was bought I think it’s great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible service received an empty box and still fighting to get my refund!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No refunds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got my order I am very upset they don’t even give a refund

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    iPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good device , excellent iPad, From its sleek design to its impressive performance, this iPad has become an indispensable tool in my day to day life. In terms of performance, this iPad is a powerhouse. The processor is lightning-fast, allowing for seamless multitasking and smooth operation of even the most demanding apps. Whether I'm running productivity tools, graphic-intensive games, or resource-heavy applications, the iPad handles everything with ease.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPad

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t receive my order and did a claim that they denied

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    :((((((

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got my order and customer services truly sucked at getting me help:(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will go to the store and purchase next time

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered IPad for my Goddaughter and was sent a refurbished IPad with scratches and no charger as well

    No, I would not recommend this to a friend