Customer Ratings & Reviews
- Model:
- MPQ13LL/A
- |
- SKU:
- 5200904
Customer reviews
Rating 4.9 out of 5 stars with 23490 reviews
(23,490 customer reviews)Rating by feature
- Battery Life4.8
Rating 4.8 out of 5 stars
- Durability4.8
Rating 4.8 out of 5 stars
- Display4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers commend the 10.9-Inch iPad for its great utility, overall performance, portability, and appealing screen size. Many customers appreciate the battery life, speed, and modern design. Some customers express concerns regarding storage capacity, connectivity, weight, and compatibility. A few customers reported negative experiences with customer service.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
One Bad Apple
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ipads are great, usually. THIS ONE not so much. After about 3 days it started to reject my passcode, telling me it was "wrong." After 10 "wrong" tries, I was locked out totally. Needed Geek Squad to correct, but was not interested in keeping this one since seems defective. Returned it and will be replacing with order direct from Apple.
This review is from Apple - 10.9-Inch iPad - (10th Generation) with Wi-Fi - 64GB - Silver
I would recommend this to a friendRated 1 out of 5 stars
Defective product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received a defective tablet. Went to the store for a replacement and item was not in stock. They sent to store pickup while I was on vacation and then cancelled my order when I was not back in time to pick it up. Now want me to repurchase at different price and would not adjust price to what I paid.
No, I would not recommend this to a friendRated 1 out of 5 stars
The Yellow IPad cover
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yellow iPad Case, I just hate it. It doesn’t stay connected to to iPad at all so every time you open it the cover comes off. The color is gorgeous thought, I really wish it would have been the case that worked. Now I have a $70 price of plastic sitting on the shelf.
This review is from Apple - 10.9-Inch iPad - (10th Generation) with Wi-Fi - 64GB - Yellow
No, I would not recommend this to a friendRated 4 out of 5 stars
Its Pretty Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this Ipad as a gift. So far, my daughter likes it. The only downside is that there isn't a jack to plug in headphones.
I would recommend this to a friendRated 1 out of 5 stars
Horrible customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t get item….Bestbuy made no effort to investigate the theft of my item
No, I would not recommend this to a friendRated 1 out of 5 stars
Ipad 10’ 10
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can you add Wi-Fi from a carrier? I need to know because I tried hooking it up to the
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor customer service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not get the delivery. so cant say anything about the product. They charged me though. So please pick up from store - not going to trust delivery process from best buy
This review is from Apple - 10.9-Inch iPad - (10th Generation) with Wi-Fi - 64GB - Silver
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Downfall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift for my wife, she loves it except that it don’t work with her pencil.
This review is from Apple - 10.9-Inch iPad - (10th Generation) with Wi-Fi - 64GB - Pink
No, I would not recommend this to a friend Rated 4 out of 5 stars
Great for regular use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect if you don't plan on using an apple pencil. It does not support the second gen pencil which is not ideal.
This review is from Apple - 10.9-Inch iPad - (10th Generation) with Wi-Fi - 64GB - Silver
I would recommend this to a friendRated 1 out of 5 stars
Do not online order from Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this via shipping on Best Buy.com and they attempted to drop ship it via roadie. My order was sent back to the store and I have been trying to get a refund issued back to me for over two months now with no luck. I recommend buying in store or from another retailer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken Ipad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This iPad had a long crack on it when I got it and it doesn't stay on it cuts off and they wouldn't let me return it
This review is from Apple - 10.9-Inch iPad - (10th Generation) with Wi-Fi - 64GB - Silver
No, I would not recommend this to a friendRated 2 out of 5 stars
poor battery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.battery life sucks. charge lasts about 3-4 hours then it’s drained.
No, I would not recommend this to a friendRated 4 out of 5 stars
Expensive for lower storage but very good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Wish it had expandable storage considering the high price tag for only 64 GB but a great product overall
This review is from Apple - 10.9-Inch iPad - (10th Generation) with Wi-Fi - 64GB - Silver
I would recommend this to a friendRated 1 out of 5 stars
iPad 10th generation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It said it was delivered but when I got off work it was not at here
This review is from Apple - 10.9-Inch iPad - (10th Generation) with Wi-Fi - 64GB - Pink
No, I would not recommend this to a friendRated 1 out of 5 stars
Lost order
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got my ordered delivered, nobody could help at the store
This review is from Apple - 10.9-Inch iPad - (10th Generation) with Wi-Fi - 64GB - Pink
No, I would not recommend this to a friendRated 1 out of 5 stars
Customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was terrible the customer service I purchased my item days before Christmas and went I went to pick up the item they told me it was sold out I had to wait 4 extra days for my item to arrive at the locker terrible experience I will not buy again from this Best Buy store.
This review is from Apple - 10.9-Inch iPad - (10th Generation) with Wi-Fi - 64GB - Pink
I would recommend this to a friendRated 4 out of 5 stars
Mr Williams
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriends first iPad. She is still getting used to it but it’s a smooth transition from iPhone to iPad.
I would recommend this to a friendRated 1 out of 5 stars
Awful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful experience. Delivered to wrong house. Couldn’t get anyone on phone or chat to give me the same information. They were supposed to email updates, they never did. They were supposed to replace the item, they never did. I would think twice about purchasing from Best Buy again
No, I would not recommend this to a friendRated 4 out of 5 stars
I pad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for a Christmas gift , I think it’s size is decent and for what it was bought I think it’s great
This review is from Apple - 10.9-Inch iPad - (10th Generation) with Wi-Fi - 64GB - Silver
I would recommend this to a friendRated 1 out of 5 stars
Bad microphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good, the microphone is not working when you face time. I can hear them, but they can’t hear me
No, I would not recommend this to a friend