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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 23807 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are delighted by the product's excellent overall performance, ease of use, and perfect screen size. They also appreciate its impressive battery life, speed, good value for the price, lightweight design, and sleek appearance. However, some customers express concerns regarding the limited storage capacity, the absence of a physical home button, and the compatibility with only the 1st-generation Apple Pencil.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1115 Showing 22,281-22,300 of 23,807 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good job for products aaple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, job of sale and products is very good. I

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    IPAD!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great apple product, recently bought one for a gift

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Live it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the camera designe changed but still love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPad 10th generation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as a gift for my daughter and she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. It’s an iPad. Best tablet there is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great prodcut, nice decent dsiplay, fantastic color

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Robbed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a member for over 15 years. I purchased this iPad in June of 2023 it was experiencing charging problems and was told it needed to be replaced I took it in I was told I canceled the insurance coverage two weeks after I purchased it I never canceled it, I called the geek squad and was told they would reinstate the insurance I have been given the runaround for 1 week now I’m being told it cannot be reinstated. This was not something I did, I paid Best Buy for the coverage and now I’m being told I have to pay for a new iPad after I was charged for insurance. This is the worst customer service I have ever experienced I will not be purchasing anything from here. I would make sure you are not being robbed like I was canceling coverage and now not being responsible for it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet overall. Very fast, affordable tablet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad is awesome! The quality is very good!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice!!!! Great job by Apple, Beautiful display!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPad 10th generation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It crashes sometimes and it want let me go through the sign on process. That’s why I gave it a average score.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice product size, and storage for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect I-pad to suit my needs. Good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ITs better than ever <3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, love my old iPad but needed to upgrade!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tablet!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay, not great, but okay. definitely not worth the price, but that's apples fault, not bestbuy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Looks greats, lacks features.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great outer shell that lacks features on the inside. Holds the pen but doesn't charge it? To charge you need an adapter since they decided to go with USB-C. Go with the iPad Air.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    64GB isn't for most

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted an iPad just for watching stuff at work, as well as maybe use an extended display for my Macbook, but 64GB of space doesn't even cover the basics let alone apps.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lacking customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an older person with a cane. However I knew exactly what I wanted. I waited by the display. No one came over although the store was fairly empty.. I asked for help at the register.He said he'd be right there. Unfortunately he took two other people. So I stood in line again. No hello, no thank you for waiting, Handed me the box and did not look up. I am a member of BB. I bought the keyboard at a different store. It was an unfortunate story.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Used I pad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review. On the iPad well I bought a brand new one ( I thought)!I paid for a brand new one as I turned it on there was somebody's else email in there which tells me that someone else had purchased it an returned it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to change the 9th generation to the 10th one due to battery issue. Hope this would be better one.

    I would recommend this to a friend