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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 23807 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are delighted by the product's excellent overall performance, ease of use, and perfect screen size. They also appreciate its impressive battery life, speed, good value for the price, lightweight design, and sleek appearance. However, some customers express concerns regarding the limited storage capacity, the absence of a physical home button, and the compatibility with only the 1st-generation Apple Pencil.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1119 Showing 22,361-22,380 of 23,807 reviews
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 1st ipad and it didn’t want to turn ON. Had to return it and switch it for a new one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Where's my home button

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the skinny area for your thumbprint. My old one had the home button. I guess it just takes some getting used to.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Will not buy again I don’t think

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad was working perfect than just stop working after 6 months of purchase

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Early Christmas present for wife

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was an early Christmas present for my wife. Her old iPad was to the point that the battery wouldn't hold a charge. It seems to be a good machine and she seems to really like it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    New I pad very diappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not happy w/ this!! I bought it specifically because my older IPad which I traded in could not accept updates for Zoom, and the new one Zoom is weird. I can not use it to log into mtgs. It acts like a face time app. If I'm on the phone it shows my picture talking. When I called a geek, I had 2--no help-had to make appt. I told them I may return it. Also having trouble w/ wifi connection. Not happy at all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Home button

    Rated 2 out of 5 stars

    iPad - 10th generation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen freezes or iPad just shuts down. This is the 2nd one, still the same issue

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this iPad I don’t know what’s gotten into Apple, but this iPad has a dent to it. I don’t know if it’s a different kind of material that they are using or what but this iPad has a dent don’t buy. I think the iPads before this one are better sturdier quality, this one absolutely not.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good buying, product seems iffy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchasing experience, but iPad has been acting up , setup was difficult

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ipad 10.9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item met my expectations. It is very close in performance to an older ipad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not charging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not even a month and it’s not charging, everything was brand new

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not reflective on product just Best Buy worker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. My review is based off the staff at this Best Buy. I told him I needed an iPad for my work trip and I desperately needed to buy it that day. I said I saw one on sale online and he insisted this was the only one. I had to apply for credit as I couldn’t afford it that day (I was planning on spending only $250ish) I had no service so I couldn’t check myself and I took his word for it. He asked if I needed an Apple Pencil I said no and he charged me for it anyways! I was just in such a hurry I didn’t notice what was put in the bag. So I rushed home and went straight to another location where they sold me the one that was on sale as I saw online and I was able to return my overly expensive purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks fine didn’t open it yet, kids liked . But color variety is good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Christmas gift for my husband. I haven't given it to him yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Preferred iPodAir, but no longer supports many app

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device…freezes sometimes…takes multiple attempts to shut down.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a Christmas gift. Very nice, similar to other iPads.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could’ve been a better battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is weak, doesn’t hold enough charge for daily use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet work Very well for me battery dies fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new design. Very well thout out dont care for the split screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple continues to improve the iPad line. Optics and resolution are excellent and the camera is improved over prior models, and seems to capture better images.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great piece of technology giving me the ability to research everything.

    I would recommend this to a friend