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Customer reviews

Rating 4.9 out of 5 stars with 23808 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are delighted by the product's excellent overall performance, ease of use, and perfect screen size. They also appreciate its impressive battery life, speed, good value for the price, lightweight design, and sleek appearance. However, some customers express concerns regarding the limited storage capacity, the absence of a physical home button, and the compatibility with only the 1st-generation Apple Pencil.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1120 Showing 22,381-22,400 of 23,808 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great piece of technology giving me the ability to research everything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen bad. and slow. I recommend just paying he extra $100 or so and get the iPad air 5

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was not so great. We did a at store pick up and said it would be ready in 1 hour but took more then an hour so we just decided to shipped it our house and still it took forever to get to our house

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ipad is cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smart and intuitive. Great graphics, touch and stability. I really like the way it pairs seamlessly with my iPhone. Great for business or personal use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, bought as a Christmas present! Great price as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the iPad for my grandson. This is his second. He loved it. He plays a lot of games, sends texts and emails, takes pictures, helps him to relax

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap iPad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a good deal was on sale for $349 was a good deal so I thought not the best iPad in the world like I reviewed other ones as well they’re not that great the sixth generation 5G 12.9 is best

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 16 year old daughter for her birthday. She is really into graphic design and loves the ability to do some of her work from the iPad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money . Go for the older version which is worth

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ipad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad dies really fast not to happy with that but other then that it work great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second IPad I’ve ordered. The first one over heated and would not stay on. Shipping has changed three different times. Very disappointed customer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BAD CUSTOMER SERVICE ! THIS IS A SCAM !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my uncle order me an ipad 2 days before christmas, my ipad was supposed to deliver january 4th everything was good up until ups held my package and didnt deliver it. i contacted best buy and i was scheduled to go pick the ipad up from the store and once i got there i was told that they did not have the ipad so the man “ sent it to a different store” and told me that i can go pick it up from there, when i get to the store the lady there tells me “ you order was cancelled by once of our team members”. i call best buy to see whats going on and i get an email a couple days later saying “ they are not going to refund me nor give me a replacement and that i need to work with my local police department to get the issue resolved”.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow, get the new model instead. Good build quality though.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worse Apple Experience Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, the setup is not intuitive. I had to connect to wifi and my android phone to even be able to use it. Not only that but it makes an aweful loud noise during setup, so it's not easy to get your head on straight for the ordeal. Not recommended. Get a laptop instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t make sense buying this little memory the iPad slows down dramatically

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    IT WAS RECEIVED OKAY.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered an ipad for school, i wanted to save a few bucks and bought an open in “EXCELLENT” condition. The body condition was fine just had a scratch on the bottom. It came in dirty… the box had a whole bunch of brown stains on it. The ipad had finger smears, crumbs, and a few curly hairs on the ipad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So so iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth doesn’t work but over all it’s a good ipad

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good iPad, for a daily school or any other necessary activity!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It is great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing about this product serves the purpose i need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good but it’s more like a computer then a tablet

    I would recommend this to a friend