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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 23808 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are delighted by the product's excellent overall performance, ease of use, and perfect screen size. They also appreciate its impressive battery life, speed, good value for the price, lightweight design, and sleek appearance. However, some customers express concerns regarding the limited storage capacity, the absence of a physical home button, and the compatibility with only the 1st-generation Apple Pencil.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1123 Showing 22,441-22,460 of 23,808 reviews
  • Rated 4 out of 5 stars

    Unfinished business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with it for the most part but I am not able to do texting and Facebook. Have tried adjusting the settings etc....no luck. It would have been nice if Best Buy would offer a brief tutorial when I purchased it. I will get to an Apple store to correct the problem....but not convenient right now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to bring it into the store the first day to get help with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this for a Christmas/Birthday present for my daughter and the package said delivered however when I checked the front porch there were 3 packages but none from Best Buy. I contacted customer support and was told they would send a replacement and 2 weeks later they sent an email and stated they could not send a replacement and no refund so I’m out 300$ with no product. Very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Forget it - what I got was not what was advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd give it zero stars if I could. This was sent in a refurbished package. It wouldn't run without uploading new software. The upload stopped with one second to go and froze. Every time. I had to go back to the beginning, wipe it clean, re-load content, then it required software update, which froze with one second to go. Spent over an hour with Apple support and they couldn't fix it. After two fruitless days I finally returned it. Total waste of time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my mom and she enjoys it. The color is very nice and it comes with the cable and charging brick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace an iPad 5th gen. Feels a little thicker than the previous iPad. Otherwise works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple I Pad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product. I bought this for my 10 year old son and it has been very dependable. He really likes it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My niece loves it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my niece. She loves and and her dad is able to control the time she can be on it through his iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Latest iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad works great, especially with the Logitech keyboard. Would highly recommend the product and the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue 10th generation ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 10th generation as an open box item. It works perfectly and no scratches on it. I’m glad I bought.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took So long to get SOMONE to help me at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Xmas gift to my wife. Replacing an older model because of battery life. I am sure she will enjoy her new iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the iPad nicely without the bulk of a case. Also nice to get same day delivery and membership points.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service is all…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic iPad, keyboard stand, etc. Total cost around $760. A little trouble setting it up but managed to do it myself. Zero assistance by seller except to buy service for setup. Will probably buy from a smaller more service oriented vendor next time. Set up should have been included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter Loves it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our Daughter for Christmas, she loves it. I’ve been an iPad Pro user for years, great devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad Yellow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color (yellow) is a nice change. Best Buy staff was great to work woth it. Definately will be going back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Ipad as an upgrade from a mini and so far it is definitely worth it. Love the quick setup!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    new ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it glitches and the screen freezes but overall i like it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Apple has gone downhill!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has no simple back button..it does not have 3.5mm headphone jack ..Shane on apple cut costs at user expense

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great ipad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ipad for everyday day browsing. Love the usb-c connection update and screen resolution is great.

    I would recommend this to a friend