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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 23808 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are delighted by the product's excellent overall performance, ease of use, and perfect screen size. They also appreciate its impressive battery life, speed, good value for the price, lightweight design, and sleek appearance. However, some customers express concerns regarding the limited storage capacity, the absence of a physical home button, and the compatibility with only the 1st-generation Apple Pencil.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1124 Showing 22,461-22,480 of 23,808 reviews
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BB associate made it easy and he was knowledgeable. He listened to everything I said and he delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was in good condition, box was a little damaged when I came to pick it up but the ipad was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Perfect iPad for Almost Everyone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect iPad for the every day user. I got this for my partner who had been using a pretty old iPad that was actually still working well but it was definitely showing signs of slowing down and the screen was not as bright anymore. This 10th generation iPad is perfect as it looks pretty much exactly like the iPad Ait including the larger non Home Screen button display, This iPad is beautiful in the light blue color and it has the same design language as the newer iPhones with the flat sides and completely flat screen. I also was able to get this for an incredibly good deal which made it cost more inline with a new ninth generation iPad. If you are able to get the 10th generation for around what the 9th is selling then it makes this iPad even better as my partner would never need more processing power, and has fallen in love with how this new iPad looks. The removal of the old Home Screen button makes you realize how much screen space was not being used by a display and I prefer the Touch ID on the side power button instead of having a tablet do photo unlock. Overall this was a great present and a great price and it was very easy to buy and pick up the next day at Best Buy. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ipad is good and i like that the apple pencil stays in the side

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor shipping service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well you’re asking for a review and I don’t even have it yet. It was supposed to be here two weeks before Christmas and now it’s after Christmas and I don’t have it very disappointed in the delivery service. It was supposed to be next day shipping.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple should do better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with a bad Os, nothing but problems to set up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Retiree

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I love it and it was so easy to transfer my info from my old one. Your associates were fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not expecting the color to be as vibrant as the picture but its definitely a beautiful color.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about my purchase at first because of the lower price then Apple but ended up being very disappointed due to Best Buy selling me a damaged item that was already sold & returned smh. Ended up having to buying from Apple anyways.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and great sale! I recommend to all looking to upgrade, lots of great new features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A No Go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 3 months. right, when all the warranties expired.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Tablet as a Christmas present to replace one my son was having some issues with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new iPad! It's such an improvement over my old iPad -- Apple knows how to satisfy :)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    First and last time purchasing with Best Buy!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My very first experience with Best Buy was terrible! I ordered an Apple iPad (pink) just for me to not receive my product! After days of waiting for my package that I also paid for it to be delivered the next day as it was a birthday gift for my daughter! Finally got a refund for the tablet not my delivery! But what made me mad the most is that so called delivery driver got off with a free tablet and that was disgusting to me!!! I NEVER purchased from Best Buy again and refuse too! My first and last experience was terrible!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great pickup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item didnt have cellular included with ipad and now i have to have wifi to use it away from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received Exec Crkr service when purchasing this. We enjoyed this very much! Rita McDonald

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy that the screen went bad within 8 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New blue ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted this to my son and im still the best Mom ever. Definitely awesome new updated features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes an amazing gift cant wait for the person to open it in christmas and be very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given as a birthday gift along with the Apple Pencil to my son. He loves the drawing apps.

    I would recommend this to a friend