Customer Ratings & Reviews

Turns out that the package was delivered to an incorrect address, Best Buy won’t provide a refund or a replacement. So basically I have to pay for something I don’t have!

Great for everyday use and very fast loading speeds.

Arrived on time the perfect pink color ready to use

Best iPad out. Bought for a future college freshman

Good for work and drawing with the Apple Pencil. Yea

Everything I thought it would be, a great purchase.

The color is just like the pictures and we love it.

Great price, fun color and great for younger kids.

Professional ,courteous service. excellent pricing

Perfect item from Apple no problem and great color

My order was committed to be available for pickup at the store on Jan 7th. I will leave the city on Jan 8th evening. Same iPad was available in other stores and I preferred to buy it at Bestbuy. I’m frustaded.

Rather disappointed with the new ipad line up. They are thicker and more cumbersome. The buttons seem ill responsive and they just lost their ‘Parga if’ feel. Not worth the extra $$$

I love and besides pink is my favor color. Get one

I find it difficult to go from one program to another. And when I try to open some apps up it tells me it’s not available even though I just had everything transferred to it yesterday.

The iPad 10th gen delivers outstanding performance for both work and entertainment. The A14 Bionic chip handles multitasking seamlessly. The display is vibrant with accurate colors - perfect for content consumption. Battery life consistently lasts 10+ hours. USB-C port and Apple Pencil support enhance productivity. The camera system works great for video calls. While pricier than the previous gen, the upgrades justify the cost. Highly recommended for students, professionals, and casual users.

They never refund my money after I told them that my item was stolen and that am empty box was delivered. I called customer service and was told to pick up a replacement. Still didn’t leave with an iPad . I took the box up there for proof, still no IPad. I purchase the same one from Amazon and Best Buy took my 430.89 and it’s December

My order never showed up talked to best buy about it and they said I had to talk to the police did that because there was sufficient proof that the item was actually delivered to my address there was nothing they could also do so paid money for an iPad that I still don’t have and Best Buy isn’t doing or wouldn’t do anything to help

This item is for Christmas and has not been opened yet. But let me tell you about the pickup at Best Buy. By the way this is the second time I have written this when asked. In order to pick it up. I had to stand behind numerous other customers who just wanted to buy a few things and checkout. But since there are no checkout lines at best buy EVERYONE has to go to customer service. Very time consuming and a real pain.

If I could give a zero I would. I received an empty box, seals were already broken on the box (the actual iPad box not the shipping box) I called to report it and sent pictures and was told to follow up with my local police.

This shopping experience was terrible. The awful online purchase experience, customer service and help buying iPads for my grandkids was beyond upsetting and made me late with my gift. I’m very disappointed in Best Buy for how poorly I was treated.