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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 23808 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are delighted by the product's excellent overall performance, ease of use, and perfect screen size. They also appreciate its impressive battery life, speed, good value for the price, lightweight design, and sleek appearance. However, some customers express concerns regarding the limited storage capacity, the absence of a physical home button, and the compatibility with only the 1st-generation Apple Pencil.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1135 Showing 22,681-22,700 of 23,808 reviews
  • Rated 1 out of 5 stars

    Customer not told about truck breakdown.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB provided a 4 hour window for deliver of a stove. The time past without word from BB. When the customer called they were told that the delivery truck broke down. THANKS FOR LETTING THE CUSTOMER KNOW. The order was canceled and a stove was ordered from Home Depot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get item….Bestbuy made no effort to investigate the theft of my item

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed feelings.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a little disappointed, when I zoom, it isn’t picking up my voice as well as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    iPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good device , excellent iPad, From its sleek design to its impressive performance, this iPad has become an indispensable tool in my day to day life. In terms of performance, this iPad is a powerhouse. The processor is lightning-fast, allowing for seamless multitasking and smooth operation of even the most demanding apps. Whether I'm running productivity tools, graphic-intensive games, or resource-heavy applications, the iPad handles everything with ease.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ipad 10’ 10

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can you add Wi-Fi from a carrier? I need to know because I tried hooking it up to the

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad 10th generation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It said it was delivered but when I got off work it was not at here

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cancelled my order without acknowledgement. Quickly called to reorder, but Best Buy refused.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Careful buying online from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen was non responsive. Had to touch down hard to type a letter. Trying to exchange for new one. Wish me luck have to go through Apple. Best Buy won’t do it past my 15 days. Been traveling just now having opportunity to do it. Very dissatisfied with Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad had a long crack on it when I got it and it doesn't stay on it cuts off and they wouldn't let me return it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    No help from Geek Squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet is fine. Geek Squad unable to transfer data from older iPad to new one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lost order

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got my ordered delivered, nobody could help at the store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get the 9th generation. This one is expensive, and provides no upgrade justifying the price increase.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Apple pencil compatibility

    Rated 2 out of 5 stars

    Gen 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had either waited for the price drop, or spent a little more on the next level up (pro). The pencil, for an extra $100 would not connect to the iPad without a special connector. This was not part of the packaging nor told to me at purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received it and it didn’t work, I then sent it back being told I would get a replacement and then that replacement just randomly got cancelled so then I had to fight to get a refund because they weren’t going to give it to me!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing operating manual.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to learn this iPad. No operating manual provided.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tablet, awesome color with good display. Works with Apple pen 2.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unacceptable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this iPad for my daughter as a Christmas present. Somebody stole my package off my front porch and Best Buy refuse to refund my money or issue a replacement. I will never buy from here again $430 gone down the drain

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect gift for my mom for Christmas. Shipping was fast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality. Waste money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed because my son's iPad, which hasn't been used in three months, won't turn on. Both Best Buy and the Apple Store suggested that I should buy a new one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad microphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good, the microphone is not working when you face time. I can hear them, but they can’t hear me

    No, I would not recommend this to a friend