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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 23808 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are delighted by the product's excellent overall performance, ease of use, and perfect screen size. They also appreciate its impressive battery life, speed, good value for the price, lightweight design, and sleek appearance. However, some customers express concerns regarding the limited storage capacity, the absence of a physical home button, and the compatibility with only the 1st-generation Apple Pencil.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1136 Showing 22,701-22,720 of 23,808 reviews
  • Rated 1 out of 5 stars

    200 in my pocket.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The I-Pad is great, the customer service is a turn off. Asked them to transfer data from my old pad to my new, the charge was 200.00. Stupid, I did it when I got home in about 10 minutes. Really? Making a customer happy is really easy, just go the extra inch.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ipad 10th

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brand new means box has to be new as well, not writings all over the box and weird numbers

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy from them….

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPad stopped working within two months. I didn’t purchased the warranty because I trusted Best Buy. I’m stuck with an iPad that doesn’t even come on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY ONLINE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never did receive and store would not offer refund

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the screen and of course that it’s pink.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great starter ipad.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughters firsr ipad and she loves it! Great starter model.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Technical issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this item had issues went to Apple Store to try an resolve

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fix your pickup system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience when purchasing this device the absolute worst. It was initially a pickup order but was delayed several days almost missing Christmas. I will not be buying anything with this company again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The magnet to connect keyboard to screen is not strong enough! It us cobstantly falling apart with the slightest movement! I really wish I had bought another MacBook! I hate this device!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    have not received package

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still haven’t received and can’t nobody tell me where it is and why it hasn’t updated

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No refunds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got my order I am very upset they don’t even give a refund

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mid Tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have been better but its a good midrange tablet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t receive my order and did a claim that they denied

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    2022 ipad 10.9

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Great images Used every day @ home & office

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Upset customer poor customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't receive my order and was told I couldn't get a refund or reshipment. Because of a stolen or loss package

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will go to the store and purchase next time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered IPad for my Goddaughter and was sent a refurbished IPad with scratches and no charger as well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible service received an empty box and still fighting to get my refund!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    N

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a broken iPad I had to take it to the Apple Store to get it fixed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Granny Got an IPad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPad purchase and I’m extremely pleased. It was getting a little harder to see with my phone so I switched to this to do my “scrolling!” It’s easy to set up and lightweight enough to hold. The pink color is gorgeous!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    :((((((

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got my order and customer services truly sucked at getting me help:(

    No, I would not recommend this to a friend