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Customer reviews

Rating 4.9 out of 5 stars with 23813 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are delighted by the product's excellent overall performance, ease of use, and perfect screen size. They also appreciate its impressive battery life, speed, good value for the price, lightweight design, and sleek appearance. However, some customers express concerns regarding the limited storage capacity, the absence of a physical home button, and the compatibility with only the 1st-generation Apple Pencil.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1190 Showing 23,781-23,800 of 23,813 reviews
  • Rated 5 out of 5 stars

    iPad 10.9 pink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an excellent Christmas gift for my daughter, this iPad is in good style thanks best buy….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service iPad arrived on time packing was also well packed my daughter loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical apple product. Was a Christmas gifts and surprisingly it was on Black Friday sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Verynice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handsome and has a great screen. The iPad continues to be a valuable product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast, accurate transaction

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as ordered. realized we ordered wrong one and will need to return it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Service terrible.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great the service was terrible. I bought the I pad on line. I have the service package. However the I pad was not put on my membership. I tried remotely to fix and no help. I called in and was transferred at least 5 times before I gave up. Problem still not solved.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen BB credit card

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wouldn’t know about this product as the thief who stole my wallet out of my purse had the pleasure of being allowed to purchase it with my credit card. Wish I had this, the home theater system & the Apple Mac Pro Book he was Allowed to “purchase”—that’s what I’ve figured out so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I pad yellow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off the I pad wasn’t up to date and it moved terribly slow and it’s always glitching I ended up giving it to my one year-old

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xmas gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the ipad engraved since it was a Christmas gift and his first new ipad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Questions to review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy needs to bring the option in the best buy app to ask a question and if the question has been ask to let me see the answers , no need for me to be shuffling and looking at every single review to look for my particular question

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ipad is horrible and apple care is a joke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret buying 2 of these iPads. Not even a month after have both of the devices they stopped work. Have to do a warranty claim through apple and I have been without my iPad for over 10 days. I wish I never bought them. Apple is a joke when it comes to apple care.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worst customer service do not recommend best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not order from Best Buy they use on trac and terrible customer service. My package was stolen they delivered it outside of my gate and they refuse to give me a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I demand a refund!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received this ipad a week ago and just today it just powered off and is not turning back on I’ve tried everything I’ve seen and it just isn’t working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ba

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told on the phone i can pay over the phone and pick up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get my item… that was a birthday gift for my daughter

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how I'm supposed to a review an Item that BB won't even ship to me, ordered over a week ago for same day shipping and I STILL DON'T HAVE THE ITEM.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No charging cable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t come with the proper charging cable. As a result, I had to go buy another new charging cable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot give a review because some lady fraudulently purchased the IPad in my name.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    10 inch iPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever received Delayed Very disappointed as I won’t be able to give my daughter her Christmas gift

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t hear out my speaker at all and it’s mainly used for that I need to return but exchange it

    No, I would not recommend this to a friend