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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 23813 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are delighted by the product's excellent overall performance, ease of use, and perfect screen size. They also appreciate its impressive battery life, speed, good value for the price, lightweight design, and sleek appearance. However, some customers express concerns regarding the limited storage capacity, the absence of a physical home button, and the compatibility with only the 1st-generation Apple Pencil.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1191 Showing 23,801-23,813 of 23,813 reviews
  • Rated 1 out of 5 stars

    Sorry I gave this as a gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad keeps getting stuck. I am going to return this product I have not been happy with.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad 10 th generation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send back . Charging port not working. Only had it 3 weeks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Upset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upset just found out it’s on sale after a bought it last week.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Difficult to work with best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered it to the wrong please and was very difficult to get a replacement

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPad keeps freezing I hate the fact that I have to reset it about 3 times now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Upset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upset it went on sale a week later after I bought it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad service. Never have products on time. Will never return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    easy to steal from best buy?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item was stolen using my info your theft department needs to look into this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service on Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like Best Buy no more I prefer Amazon eBay

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t by

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash can’t even connect my FaceTime or messages to it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If u can activate in store before leaving

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold defective but replaced by diffrent color and gb

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get the item, so how can I review or read it?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arrived alright!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for Christmas for my sister, we haven't open the box and it came in just fine but 1 star because I'm anti apple!!

    I would recommend this to a friend