Customer Ratings & Reviews

My niece uses it more than I do but I've done some projects when I do use it. Constantly needs recharging battery life could be longer.

This was everything I needed shipping was fast excellent

Bought in store the employee who helped me was amazing

It works pretty good and has good durability and it’s really nice you can use it for school high school and overall everything

First iPad Durable and very useful for recipes, kids apps, and using Apple Music when your kid takes your phone or vise versa lol

Very nice color, solid performance of the this model

Love it! Does everything I need! Was on sale too! Enjoy!

quick delivery! love the ipad and the color is gorgeous.

Awesome and responsive Ipad, use this for all im essential needs.

Let’s gooooooooo !!! Thank you Best Buy always on time.

I placed an order on December 12, 2024 for an iPad and an Apple watch for a total of $669.61. Shortly after placing my order I had come to realize that the address on the order was incorrect and attempted to contact support TWICE to try and change the address or cancel said order. I was informed canceling the order was not possible and neither was changing the address as the package was en route. I was told to reach out when said order was delivered in order to receive a replacement order or refund. So I watched the tracking like a hawk and got in contact with support yet again when it was delivered in hopes for a refund (It was delivered 12/14/24). I wanted a refund because personally this is a substantial amount of money for me and taking a chance on making the order online again did not seem like a good idea to me. I wanted my refund to be able to purchase the items I ordered in person as they were also supposed to be christmas gifts. I reached out to support and I was told I would be receiving a refund. I was NEVER told that there would have to be an investigation and that I’d have to wait for a conclusion to be able to know about a refund. 12/15/24 I received an email to let me know that this investigation has been concluded and I would not be receiving nor refund or replacement. I did actually reach out to my local police department the next day and asked them to kindly check if a package had been delivered and left outside but they found nothing. After this email about the investigation I was honestly quite confused about the conclusion and felt it had to be a mistake so I waited a couple days for another email just in case and got nothing. Therefore AGAIN on 12/20/24 I called support to reiterate everything that had happened since and they sent out two more investigations. At this point, today 1/1/25 I received two more emails letting me know I will not be provided with a refund or replacement which is why I am reaching out to you Mr. Harmon. I am extremely frustrated with the way my problem has been handled so far, as I said before $669.61 is quite a substantial amount of money to me and around this time of year it is not something I can afford to not have. DO NOT ORDER FROM BEST BUY. JUST BUY DIRECT FROM APPLE.

Love the screen, the thickness and the feeling to hold

Wonderful product! Our daughter loves drawing on it!

This a very good tablet choice was this or computer that was two hundred more and I got a key case for it

Great prices great service staff extremely helpful

I love my iPad. 10.9” Pink 10th Gen. Display is awesome! Also bought a case with keyboard that works seamlessly.

Love the newer iPad 10 gen. Definitely worth the upgrade.

Nice tablet. Perfect gift to give to someone creative.

Love it! My only concern is I find the finger Touch ID harder to activate than on my older IPad where the Touch ID was on the screen

Great product but I wish they had the color i wanted