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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 7790 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers love the overall performance, ease of use, and perfect screen size of this device. Users frequently praise its impressive battery life, fast speeds, and sleek, lightweight design. While the product is considered a great value, some customers have expressed concerns regarding limited storage capacity and the compatibility of certain accessories. Overall, the device is highly regarded for its functionality and user-friendly experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 371 Showing 7,401-7,420 of 7,790 reviews
  • Rated 1 out of 5 stars

    iPad 10th generation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It said it was delivered but when I got off work it was not at here

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost order

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got my ordered delivered, nobody could help at the store

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect gift for my mom for Christmas. Shipping was fast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unacceptable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this iPad for my daughter as a Christmas present. Somebody stole my package off my front porch and Best Buy refuse to refund my money or issue a replacement. I will never buy from here again $430 gone down the drain

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the screen and of course that it’s pink.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY ONLINE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never did receive and store would not offer refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fix your pickup system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience when purchasing this device the absolute worst. It was initially a pickup order but was delayed several days almost missing Christmas. I will not be buying anything with this company again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    have not received package

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still haven’t received and can’t nobody tell me where it is and why it hasn’t updated

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Upset customer poor customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't receive my order and was told I couldn't get a refund or reshipment. Because of a stolen or loss package

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will go to the store and purchase next time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered IPad for my Goddaughter and was sent a refurbished IPad with scratches and no charger as well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    N

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a broken iPad I had to take it to the Apple Store to get it fixed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Granny Got an IPad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPad purchase and I’m extremely pleased. It was getting a little harder to see with my phone so I switched to this to do my “scrolling!” It’s easy to set up and lightweight enough to hold. The pink color is gorgeous!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Get higher storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    64 GB these days in next to nothing, specially when you consider the fact that ipadOS and systems date take 20 GB away for system softwares.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t receive the item and Bestbuy refused to refund my money or replaced the item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to exchange for birthday gift, instead got full patito my card and now I have to wait

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY ONLINE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never did receive and store would not offer refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible iPad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible came damaged was not satisfied with item .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Satisfied.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never Got My IPad , It Was For My Daughter For Christmas! They Told Me They Will Get Back To Me In 72 Hours, It Was Been Over A Week And Nothing Yet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst iPad and apple care is a joke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the worst, stopped working for in less than 30 days after purchasing. Apple care is a joke !!! I still don’t have my iPad after 10 days. It make serious stay forget apple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stoked item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item got stolen haven’t gotten a refund yet and still waiting

    No, I would not recommend this to a friend