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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 7790 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers love the overall performance, ease of use, and perfect screen size of this device. Users frequently praise its impressive battery life, fast speeds, and sleek, lightweight design. While the product is considered a great value, some customers have expressed concerns regarding limited storage capacity and the compatibility of certain accessories. Overall, the device is highly regarded for its functionality and user-friendly experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 372 Showing 7,421-7,440 of 7,790 reviews
  • Rated 1 out of 5 stars

    Worst customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy from Best Buy! Will not give them my business anymore. Just bought a damaged Ipad for less than a month. Best Buy refused to exchange or return item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The microphone doesn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we used it for a call we discovered that the microphone doesn’t work,, so disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful computer. Very heavy for its size and quite slow. Touch screen had a pretty bad lag aswell. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item lasted a little over a year. Not worth anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for my daughter. Couldn't get the 1st or 2nd gen pencil to pair even though the 1st gen what was recommended. Kinda ruined Christmas for her.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got this ipad kept call but they did not know where it was so I had to order another one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Seems scamed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still waiting to receive this item. Says delivered over a week but I didn’t receive it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a month old and it stopped charging. Used several different chargers. Will be returning this weekend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Boo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone bought this using my stolen credit card. I’m sure it’s awesome, but I wouldn’t know. Thanks Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not for gaming its slow and fps drops not it heats up too

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Color Not as shown

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed as the color is not even close to the color in the ad. It's a discussing yellow -green

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ipad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer working, I used it twice and it now has a glitch. The iPad didn’t work a full 60 days!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    F

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got my item this is the worst store to get some from, cause they not going replace your item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apples True Color Issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of this iPad is not a true yellow but instead a yellowing gold tone which is horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slippery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too hard to hold slips out of my hands .and falls out of hand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad didn’t even work never turned on I had to go to apple to get a whole brand new one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not excited

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I’d try buying through Best Buy but disappointed. Seems like iPad was used.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fraud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was all Fraud. They didn't check ID when someone picked up the merchandise.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trasb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never recived my item. The item was not delivered

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my granddaughter she loves it… good choice and she loves the color

    I would recommend this to a friend