Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.9 out of 5 stars with 23807 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are delighted by the product's excellent overall performance, ease of use, and perfect screen size. They also appreciate its impressive battery life, speed, good value for the price, lightweight design, and sleek appearance. However, some customers express concerns regarding the limited storage capacity, the absence of a physical home button, and the compatibility with only the 1st-generation Apple Pencil.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 828 Showing 16,541-16,560 of 23,807 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. A few things could align more with iPhone products like face recognition but other than that I’m pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate‘s services were fantastic. Explained what I needed to do for different situations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love apple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ipad and customer service that comes with apple care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad 10th generation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goinf from a mini to a full size ipad made a difference with sight and quality. The clarity is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful investment I’m very happy with my purchase my first iPad and I absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and transfer info from my old ipad. I am quite happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reliable product, as usual. No complaints other than having to spend money haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pink iPad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it! Ordering another for my other daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patience is Golden (with Senior Citizens)

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Sales Rep. was very helpful and showed a lot of patience with grace as my husband and I are 76 & 84 and need extra help in understanding the inner workings of the ipad' let alone the electronic world!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing seeing the ipad and durable so I recommend and very good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APPLE 10.9 INCH IPAD

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick dekivery. No damage when deilvered. Relatively easy to get connected to system and operating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty much everything that I wanted. I got it on sale and only ended up paying $297 total. The only thing is the audio is way too quiet when I’m on FaceTime. The other person can’t hear me at all. I do know that it’s not like this for all of them, and there might just be something wrong with mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad was bought for my daughter and it’s everything she wanted! The shipping was so fast and the price was right!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the store and the app, everything is very easy and simple. I highly recommend Best Buy, the best⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute Ipad

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for about a half a year. Works great, and it' really cute. I like the finger print feature on the turn-off button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Ipad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent replacement ipad. I love the additional storage with this upgrade. Color is nice too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my ipad

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly love my iPad! It’s amazing and I would 100 percent recommend to anyone looking for a tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade for My Wife and She Loves all the new features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPad

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ipad works as I expected, touch screen and apple pencil go together well when doing it for school work. The only concern is how to put on a screen protector the correct way since they fit on well but there could still be air bubbles left. I recommend for college students when they use a macbook since you can also use the ipad as a separate display!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple ipad 10

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on sale bought got hoe had call apple ,no luck,called apple again was on there 1 hour 20 min she tried toget in remotely and would not let her.when i shut it down night would come right back on? apple recommended return

    I would recommend this to a friend