Customer Ratings & Reviews

Solid buy, no need for me to spend any more for what i do. Jjst surfing the web and other stuff

Quite good, camera could be better. Also would like a more powerful chip

Does not fit any cover ordered from Amazon, ordered twice

It’s very sleek and pretty I Love it easy to function also

My wife is still learning how to use the device…..

Hard for me to get used to without a keyboard, otherwise I like it

Liked Speed USB port Fingerprint Id very good Battery life good

The issue was with shipping, I purchased one day shipping and it came almost a week later

Wonderful tablet enjoyed it a lot especially for the price very nice camera and display can’t beat it!

Very easy to use, especially for those of us who are technologically challenged

The item is Good for school to do homework and other things

Nothing on the item, but worst customer service I ever receieved. Ordered Jan 4. UPS sent back without our input due to ship damage, Jan 8. I chatted with Best Buy (BB) on Jan 8, 9 & 10, and called on Jan 10 to inform that I needed a replacement sent for a soon traveling college student. I could not wait for item to travel back, get a refund over 10 days and then reorder. I informed BB too that the sale would expire Jan 12 . I got false information about a replacement possibility, platitudes about how it would be "made right", ultimately a denial on a replacement, and had to purchase from a competitor at higher price and in-person due to wasted time by BB. Two of my emails to BB are still unanswered. I filed a BBB complaint on Jan 12, still did not hear back from BB.

Nice. There was some pen writing on the box but that was the only flaw.

Love it for every day use. Recommend for the more simple group of people that like a bigger screen.

Nice but some software problems, the face time it’s no good

Nothing new from the old ones. The one thing that is bad is the Apple Pencil support. They put the camera on a new position to create a solution for a problem no one had and with that, the support for the new Apple Pencil was not possible.

Love it but wish it had the same charger as my iPhone and a better battery life

Nice product works easy and light to carry displays easy to read

I have been a member for over 15 years. I purchased this iPad in June of 2023 it was experiencing charging problems and was told it needed to be replaced I took it in I was told I canceled the insurance coverage two weeks after I purchased it I never canceled it, I called the geek squad and was told they would reinstate the insurance I have been given the runaround for 1 week now I’m being told it cannot be reinstated. This was not something I did, I paid Best Buy for the coverage and now I’m being told I have to pay for a new iPad after I was charged for insurance. This is the worst customer service I have ever experienced I will not be purchasing anything from here. I would make sure you are not being robbed like I was canceling coverage and now not being responsible for it.

My kids really enjoying this Ipad. Screen is awesome on this new ones, and battery life is amazing.