Customer Ratings & Reviews

Good upgrade for those who are looking for basic daily usage. No power house, but it works for simple task. When the price drops enough to fit your budget, its good enough to get.

I had a iPad that was 2 models older than this one. The screen quality looks the exact same. Didn’t improve after 3 years. Disappointing

Came from the factory with a required passcode that nobody (even geek squad) could figure out. Had to return the item for another. #2 works as it should

Serves my purpose. Wish it had GPS, not sure why Apple only includes that in the Cellular versions. Non-cellular Apple Watch has GPS.

I bought this item one year ago, and it will not charge will not open will not do anything

ABSOLUTELY TERRIBLE IMO, YOU CANNOT USE THE NEW PENCIL WITH IT. LIKE WHAT WAS APPLE THINKING CLEARLY THEY WERENT U CAN USE THE FIVE YEAR OLD ONE WITH AN ADAPTOR,

Adequate, I am not savvy to the iPad technology . It took forever to set up and it still has more setup needed. Bottom line, I wouldn't purchase it again

My want that and get on deal price. He want now update one.

Keep the 9th gen or get an AIR or apple care just in case

I wanted to update from my aging iPad, so I was elated to find the Best Buy ad for this 10th Generation. I never got to use it because it was problematic from the onset. Big issues with Apple ID not being recognized at first. Took copious attempts. When it finally did, it wouldn't recognize the ID when trying to download any app. There were more issues that prevented me from ever actually USING it. When we sought online help, learned that a manual of sorts was available for about $8. I had enough! Returned it to Best Buy. An iPad is nice to have but not crucial, so I'll do without the device. My aging iPad never gave me issues in over 5 yrs of ownership. I have an iPhone and a desktop Mac. Very pleased with both. If you purchase this device, I sincerely hope you have better luck than I did

I love my IPad. It’s perfect for work, watching movies. But my Touch ID just stopped working on my iPad one day.

I would prefer the ipad would support the 2nd gen apple pen considering it’s the latest ipad and pen, and would rather have face id instead of touch id on an uncomfortable place.

Good changes works fine. Only thing is I did not know it was only wi-fi. Can only use with closet wi fi or personal hot spot

I disliked how the colors appeared on the screen and how i could only use the first generation apple pencil.

The product was good but the store needa to work on their customer service im handicapped they made me stand for a prolong period of time with no seats available when they we made aware of my handicapped i was told so thats your problem ADA was made aware of that issue in investigation is being conducted and my lawyer was made aware of the issue thats the second time

Nothing wrong with it per se, just not for me. Not a fan of being locked i to the Apple ecosystem.I just prefer Android.

Terrible! I purchased the iPad 10 gen with apple care and after going today to use my apple care... I found out that's the serial number on the actual iPad that I was sent is not the same in the Best Buy system. Totally insane!

Same iPad, different generation. I am disappointed in apple products, they changed the charger! It's a completely new one.

The one problem I have is that the screen goes black from time to time.smh. That’s the only thing I don’t like so far. Other than that I love it.

Very clear picture, fast and very fast charging there is a new learning curve due to all the new features I’ve had it 3 weeks and new features are popping up everyday. I would recommend this Ipad it also has a good price and I have seen it on sale many times