Customer Ratings & Reviews

Product is good, but was the worst service I’ve received. Staff was more interested in was going on in the warehouse than helping a customer. Waited 15-20 mins just to get someone to ring up my purchase and it was my very buddy in the store.

.Bought this as a gift to my wife to upgrade from an older 9th generation and so far she loves it,its fast and twice the gbs as her old one.

The color was pretty bright that makes it ulgy i thought it was more like matte color

I was excited about my purchase at first because of the lower price then Apple but ended up being very disappointed due to Best Buy selling me a damaged item that was already sold & returned smh. Ended up having to buying from Apple anyways.

Asked for replacement was denied. Took out insurance. Denied knowledge of my request.

Great product, the sales staff at the Harbison Store were very friendly and helpful to guide us to the device that was right for our needs

I purchased this item as a Christmas present for my daughter but I had to return the iPad because there was an issue with the microphone. Apparently, many users are having this difficulty with this model. It was a very disappointing Christmas morning, especially when there weren’t any in stock to be exchanged and Best Buy wanted ME to cover the difference between the sale price I got it for and the regular pricing. I’ll be sticking with Walmart… at least they don’t try to upcharge you after speaking to customer service and confirming the item is at TWO different stores you’ve driven across town to exchange it at and the store associates say otherwise…

I'd give it zero stars if I could. This was sent in a refurbished package. It wouldn't run without uploading new software. The upload stopped with one second to go and froze. Every time. I had to go back to the beginning, wipe it clean, re-load content, then it required software update, which froze with one second to go. Spent over an hour with Apple support and they couldn't fix it. After two fruitless days I finally returned it. Total waste of time.

Its an iPad and does what its supposed to do. Be warned, pairing an Apple pencil will require and addition dongle. Crap move by Apple.

Color is absolutely adorable! Perfect christmas present for my little sister that LOVES blue!

Nice tablet works as it should nice size not too big

Perfect for my little guy. No home button I like to touch button. I don’t like that the Apple Pencil generation one but it works well.

Nice product but don’t like the way I have to shut it off

Seems good so far. No issues other than I was not aware of the change to a c type charge plug. My bad. Should have researched better.

Cannot get it set up to work yet. Have an appt with Apple Store to help.

This is my second Apple iPad. My first one is at least 7 years old. The new model is clearly an improvement for me The storage is larger than my original 32 gb version. The clarity of the screen is also much better than my old version, For me this newer iPad is not a game changer of an upgrade. I am happy with my purchase.

Loving this iPad for the price it was a no brainer. Recommend whoever is looking for a reasonable price iPad to pick one of these up.

Great product for the price when purchased on sale.

It's decent if you don't want the latest features of an ipad, not functional with the apple pencil 2, the camera is located in a weird spot - Apple missed the mark on this one. Took it back and grabbed the ipad mini, which is much more up to date than this child babysitter.

got it on sale so I saved 60 or 70 bucks which is positive