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Customer Ratings & Reviews

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$314.99
Save $34.01
Comp. Value: $349.00

Customer reviews

Rating 4.9 out of 5 stars with 23420 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers commend the 10.9-Inch iPad for its great utility, overall performance, portability, and appealing screen size. Many customers appreciate the battery life, speed, and modern design. Some customers express concerns regarding storage capacity, connectivity, weight, and compatibility. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1099 Showing 21,961-21,980 of 23,420 reviews
  • Rated 5 out of 5 stars

    Blue 10th generation ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 10th generation as an open box item. It works perfectly and no scratches on it. I’m glad I bought.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    279

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really was a unfortunate buy for me it was a freak price but unfortunately mine was stolen from my building and I contacted Best Buy and fed ex multiple times wasted about 300 dollar and still had to get a another one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Good for little kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for kids, they enjoy it. For traveling play games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice! I love it! Perfect Christmas gift! My boyfriend haven’t opened it yet but I know he’s going to love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the iPad nicely without the bulk of a case. Also nice to get same day delivery and membership points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Xmas gift to my wife. Replacing an older model because of battery life. I am sure she will enjoy her new iPad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    First and last time purchasing with Best Buy!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My very first experience with Best Buy was terrible! I ordered an Apple iPad (pink) just for me to not receive my product! After days of waiting for my package that I also paid for it to be delivered the next day as it was a birthday gift for my daughter! Finally got a refund for the tablet not my delivery! But what made me mad the most is that so called delivery driver got off with a free tablet and that was disgusting to me!!! I NEVER purchased from Best Buy again and refuse too! My first and last experience was terrible!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter Loves it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our Daughter for Christmas, she loves it. I’ve been an iPad Pro user for years, great devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service is all…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic iPad, keyboard stand, etc. Total cost around $760. A little trouble setting it up but managed to do it myself. Zero assistance by seller except to buy service for setup. Will probably buy from a smaller more service oriented vendor next time. Set up should have been included.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Package came wet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My package came wet and the inside had no bubble wrapping or anything that would secure my purchase. My product was fine only because apple has plastic on their boxes, not because of Best Buy’s caution/protection. I’m very disappointed with my purchase and not just that but it took longer than expected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    new ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it glitches and the screen freezes but overall i like it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cancelling order

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been almost a month already and my order hasnt come yet. It says it was damaged during transit but there has been no updates. Ive tried to get this cancel by myself multiple times but there doesnt seem to he an option for it. Terrible UI

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad Yellow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color (yellow) is a nice change. Best Buy staff was great to work woth it. Definately will be going back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Ipad as an upgrade from a mini and so far it is definitely worth it. Love the quick setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad with its bigger screen and being thin. I only with Apple would have brought back the space grey.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I hate Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My item was shipped through FedEx with no signature or proof of where it was dropped off… Best Buy don’t care enough but don’t care so I’m out $400 and my daughter is out her tablet will never buy anything else from here.. this was the first purchase I made with them and my last

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was in good condition, box was a little damaged when I came to pick it up but the ipad was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ipad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ipad for everyday day browsing. Love the usb-c connection update and screen resolution is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BB associate made it easy and he was knowledgeable. He listened to everything I said and he delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying the new toy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered online and everything happened very fast. I love the safety making sure it was me who purchased

    I would recommend this to a friend