Customer Ratings & Reviews

Very reliable, fast speed. Great visability and control.

I placed an order on December 12, 2024 for an iPad and an Apple watch for a total of $669.61. Shortly after placing my order I had come to realize that the address on the order was incorrect and attempted to contact support TWICE to try and change the address or cancel said order. I was informed canceling the order was not possible and neither was changing the address as the package was en route. I was told to reach out when said order was delivered in order to receive a replacement order or refund. So I watched the tracking like a hawk and got in contact with support yet again when it was delivered in hopes for a refund (It was delivered 12/14/24). I wanted a refund because personally this is a substantial amount of money for me and taking a chance on making the order online again did not seem like a good idea to me. I wanted my refund to be able to purchase the items I ordered in person as they were also supposed to be christmas gifts. I reached out to support and I was told I would be receiving a refund. I was NEVER told that there would have to be an investigation and that I’d have to wait for a conclusion to be able to know about a refund. 12/15/24 I received an email to let me know that this investigation has been concluded and I would not be receiving nor refund or replacement. I did actually reach out to my local police department the next day and asked them to kindly check if a package had been delivered and left outside but they found nothing. After this email about the investigation I was honestly quite confused about the conclusion and felt it had to be a mistake so I waited a couple days for another email just in case and got nothing. Therefore AGAIN on 12/20/24 I called support to reiterate everything that had happened since and they sent out two more investigations. At this point, today 1/1/25 I received two more emails letting me know I will not be provided with a refund or replacement which is why I am reaching out to you Mr. Harmon. I am extremely frustrated with the way my problem has been handled so far, as I said before $669.61 is quite a substantial amount of money to me and around this time of year it is not something I can afford to not have. DO NOT ORDER FROM BEST BUY. JUST BUY DIRECT FROM APPLE.

The colornoptions were wonderful. Im glad i went with pink as it is my partners favorite color! Works great. Awesome for editing photos and just on the go stuff.

This is a Very Solid purchase, This is the second I pad I have owned. I Would highly recommend for anyone. Such a great tool, I use it on a daily basis.

GF was thrilled with this for Christmas! Loves the color

Good Tablet for everyday usage. 10 year enjoys playing his games on it

Love my I pad, I use it for work and entertainment as well as play games , texting and e-mail’s could not be with out it. The battery life is great it is sleek and love the vivid colors when watching movies.

It’s a good product but the camera stops working when I use FaceTime

Excellent product. The new usb c setting really makes it phenomenal

Love it I’ve been needing one I love the bug screen

Great for all my son’s schooling needs. He also loves it for art.

A great Christmas gift for my daughter. This is something she was asking for and plus her favorite color is yellow. She is absolutely excited about her new technology.

I always like to buy stuff from best buy because of the quality on the delivery and the good prices. This one wasn`t any different!

Let’s gooooooooo !!! Thank you Best Buy always on time.

My guy was super excited to get this for Christmas. The screen size and resolution are perfect for him to use for gaming as well as any other art project he plans to put together. I was so inspired, I bought one for myself as well!

Love this Pad, it helps me stay organized throughout my apple products, including my iPhone and 28” iMac!

Great but!! Thought I’d be able to add this to my mobile plan but i didn’t know the difference. Either way it was a gift for my niece. She enjoys it daily

Very nice product and useful for school and work. Overall awesome

This was everything I needed shipping was fast excellent

Great product, i recommend it. Great product, i recommend it.