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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 23836 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers love the overall performance, ease of use, and perfect screen size of this device. Users frequently praise its impressive battery life, fast speeds, and sleek, lightweight design. While the product is considered a great value, some customers have expressed concerns regarding limited storage capacity and the compatibility of certain accessories. Overall, the device is highly regarded for its functionality and user-friendly experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1124 Showing 22,461-22,480 of 23,836 reviews
  • Rated 2 out of 5 stars

    Battery disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is disappointing for new IPad. I wish I would have just had a new battery put in my 7 year old IPad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen isnt as good as the air and the battery lofe dies pretty fast

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online purchase…. Website was easy to follow . Arrived in just a few days. Called a few days later to set up autopsy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible! I purchased the iPad 10 gen with apple care and after going today to use my apple care... I found out that's the serial number on the actual iPad that I was sent is not the same in the Best Buy system. Totally insane!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPad 10.9 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that much difference between this one and my previous one. Not noticing better speed. Not seeing that much more battery life.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish that I would’ve bought this from Best Buy because their Best Buy techs aren’t allowed to help me install the security software that I bought from Best Buy. I was told that I would have to take it to a Best Buy store in which is 100 miles away from and that’s not doable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what my daughter wanted, item was ready for pick up in 2 hours.Ipad works great also bought the pencil as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great i pad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this i pad model, the only annoying thing is you need a different usbc for the apple pen. Its not a big deal though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unfinished business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with it for the most part but I am not able to do texting and Facebook. Have tried adjusting the settings etc....no luck. It would have been nice if Best Buy would offer a brief tutorial when I purchased it. I will get to an Apple store to correct the problem....but not convenient right now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to bring it into the store the first day to get help with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my mom and she enjoys it. The color is very nice and it comes with the cable and charging brick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace an iPad 5th gen. Feels a little thicker than the previous iPad. Otherwise works as expected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Forget it - what I got was not what was advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd give it zero stars if I could. This was sent in a refurbished package. It wouldn't run without uploading new software. The upload stopped with one second to go and froze. Every time. I had to go back to the beginning, wipe it clean, re-load content, then it required software update, which froze with one second to go. Spent over an hour with Apple support and they couldn't fix it. After two fruitless days I finally returned it. Total waste of time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple I Pad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product. I bought this for my 10 year old son and it has been very dependable. He really likes it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My niece loves it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my niece. She loves and and her dad is able to control the time she can be on it through his iphone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this for a Christmas/Birthday present for my daughter and the package said delivered however when I checked the front porch there were 3 packages but none from Best Buy. I contacted customer support and was told they would send a replacement and 2 weeks later they sent an email and stated they could not send a replacement and no refund so I’m out 300$ with no product. Very disappointed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Latest iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad works great, especially with the Logitech keyboard. Would highly recommend the product and the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue 10th generation ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 10th generation as an open box item. It works perfectly and no scratches on it. I’m glad I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Xmas gift to my wife. Replacing an older model because of battery life. I am sure she will enjoy her new iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the iPad nicely without the bulk of a case. Also nice to get same day delivery and membership points.

    I would recommend this to a friend