Customer Ratings & Reviews

The ipad was very nice compared to the previous models but still felt very cheap.

IPAd charging cord doesn’t interchange with I phone charger

Love my new iPad - screen resolution is amazing. Now I’m just waiting for Apple to release the Smart Keyboard Folio for it!

I purchased this item as a Christmas present for my daughter but I had to return the iPad because there was an issue with the microphone. Apparently, many users are having this difficulty with this model. It was a very disappointing Christmas morning, especially when there weren’t any in stock to be exchanged and Best Buy wanted ME to cover the difference between the sale price I got it for and the regular pricing. I’ll be sticking with Walmart… at least they don’t try to upcharge you after speaking to customer service and confirming the item is at TWO different stores you’ve driven across town to exchange it at and the store associates say otherwise…

The screen isnt as good as the air and the battery lofe dies pretty fast

Battery life is disappointing for new IPad. I wish I would have just had a new battery put in my 7 year old IPad.

Online purchase…. Website was easy to follow . Arrived in just a few days. Called a few days later to set up autopsy.

Not that much difference between this one and my previous one. Not noticing better speed. Not seeing that much more battery life.

Terrible! I purchased the iPad 10 gen with apple care and after going today to use my apple care... I found out that's the serial number on the actual iPad that I was sent is not the same in the Best Buy system. Totally insane!

Exactly what my daughter wanted, item was ready for pick up in 2 hours.Ipad works great also bought the pencil as well.

I wish that I would’ve bought this from Best Buy because their Best Buy techs aren’t allowed to help me install the security software that I bought from Best Buy. I was told that I would have to take it to a Best Buy store in which is 100 miles away from and that’s not doable.

Love this i pad model, the only annoying thing is you need a different usbc for the apple pen. Its not a big deal though.

I am happy with it for the most part but I am not able to do texting and Facebook. Have tried adjusting the settings etc....no luck. It would have been nice if Best Buy would offer a brief tutorial when I purchased it. I will get to an Apple store to correct the problem....but not convenient right now.

Had to bring it into the store the first day to get help with it.

This was a gift for my mom and she enjoys it. The color is very nice and it comes with the cable and charging brick.

Purchased to replace an iPad 5th gen. Feels a little thicker than the previous iPad. Otherwise works as expected.

I'd give it zero stars if I could. This was sent in a refurbished package. It wouldn't run without uploading new software. The upload stopped with one second to go and froze. Every time. I had to go back to the beginning, wipe it clean, re-load content, then it required software update, which froze with one second to go. Spent over an hour with Apple support and they couldn't fix it. After two fruitless days I finally returned it. Total waste of time.

very good product. I bought this for my 10 year old son and it has been very dependable. He really likes it a lot.

Perfect gift for my niece. She loves and and her dad is able to control the time she can be on it through his iphone

The iPad works great, especially with the Logitech keyboard. Would highly recommend the product and the keyboard.