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Customer reviews

Rating 4.9 out of 5 stars with 23819 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are delighted by the product's excellent overall performance, ease of use, and perfect screen size. They also appreciate its impressive battery life, speed, good value for the price, lightweight design, and sleek appearance. However, some customers express concerns regarding the limited storage capacity, the absence of a physical home button, and the compatibility with only the 1st-generation Apple Pencil.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1121 Showing 22,401-22,420 of 23,818 reviews
  • Rated 1 out of 5 stars

    BAD CUSTOMER SERVICE ! THIS IS A SCAM !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my uncle order me an ipad 2 days before christmas, my ipad was supposed to deliver january 4th everything was good up until ups held my package and didnt deliver it. i contacted best buy and i was scheduled to go pick the ipad up from the store and once i got there i was told that they did not have the ipad so the man “ sent it to a different store” and told me that i can go pick it up from there, when i get to the store the lady there tells me “ you order was cancelled by once of our team members”. i call best buy to see whats going on and i get an email a couple days later saying “ they are not going to refund me nor give me a replacement and that i need to work with my local police department to get the issue resolved”.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second IPad I’ve ordered. The first one over heated and would not stay on. Shipping has changed three different times. Very disappointed customer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t make sense buying this little memory the iPad slows down dramatically

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worse Apple Experience Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, the setup is not intuitive. I had to connect to wifi and my android phone to even be able to use it. Not only that but it makes an aweful loud noise during setup, so it's not easy to get your head on straight for the ordeal. Not recommended. Get a laptop instead.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    IT WAS RECEIVED OKAY.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered an ipad for school, i wanted to save a few bucks and bought an open in “EXCELLENT” condition. The body condition was fine just had a scratch on the bottom. It came in dirty… the box had a whole bunch of brown stains on it. The ipad had finger smears, crumbs, and a few curly hairs on the ipad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good iPad, for a daily school or any other necessary activity!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth doesn’t work but over all it’s a good ipad

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It is great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing about this product serves the purpose i need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good but it’s more like a computer then a tablet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great I Pad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built and very easy to use. It responds very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPad 10th Gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tablet! Love the 10th Generation! Great screen resolution and excellent Wi-Fi speed connectivity. Would recommend this 10th gen iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful IPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this iPad for my wife. She loves to read ebooks. It is a wonderful gift for her. This is an upgrade from her old iPad. She loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only works with Gen1 pen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works with a gen1 pen, which is why I’m not giving this higher than a 3-star review.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, my 17 year old is happy with the purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    IPad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume isn’t as loud as it should be . But my daughter love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow, get the new model instead. Good build quality though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ipad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color was pretty bright that makes it ulgy i thought it was more like matte color

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time we go to Best buy it's always the same problem so I had to get another I pad and lose money it's not even fair but whatever I do hope I win because it's not fair

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It a scam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Took my 300 + tax and said it was Delivered but it wasn’t I got in contact with Them about it they said they will give me a Refund but they lied about it it a scam if you ask me they changed it and call the police I did and still didn’t get it back so don’t waste your money or time with them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one showed me how to use it! I called the 800 number and he asked why I left the store without knowing..made me feel foolish.

    No, I would not recommend this to a friend