Customer Ratings & Reviews

I don’t know if I had an old unit or what the issue was but the ipad froze after opening and was stuck on the apple loading screen. I had to return the unit and get my money back.

I received a defective tablet. Went to the store for a replacement and item was not in stock. They sent to store pickup while I was on vacation and then cancelled my order when I was not back in time to pick it up. Now want me to repurchase at different price and would not adjust price to what I paid.

I didn’t received my order and no one assisted me with this matter. Last time ordering from Best Buy.

It was broken and the store employees were very rude. They thought that because you bought it on sale they were giving it to you.

It came with the wrong cord, I had to take it back and they wanted me to purchases a cord for the iPad. I said no thank you, I wanted a new one. I couldn’t rate because I couldn’t charge it.

Yellow iPad Case, I just hate it. It doesn’t stay connected to to iPad at all so every time you open it the cover comes off. The color is gorgeous thought, I really wish it would have been the case that worked. Now I have a $70 price of plastic sitting on the shelf.

My girlfriends first iPad. She is still getting used to it but it’s a smooth transition from iPhone to iPad.

battery life sucks. charge lasts about 3-4 hours then it’s drained.

Ordered this via shipping on Best Buy.com and they attempted to drop ship it via roadie. My order was sent back to the store and I have been trying to get a refund issued back to me for over two months now with no luck. I recommend buying in store or from another retailer.

It was terrible the customer service I purchased my item days before Christmas and went I went to pick up the item they told me it was sold out I had to wait 4 extra days for my item to arrive at the locker terrible experience I will not buy again from this Best Buy store.

Awful experience. Delivered to wrong house. Couldn’t get anyone on phone or chat to give me the same information. They were supposed to email updates, they never did. They were supposed to replace the item, they never did. I would think twice about purchasing from Best Buy again

I did not get the delivery. so cant say anything about the product. They charged me though. So please pick up from store - not going to trust delivery process from best buy

BB provided a 4 hour window for deliver of a stove. The time past without word from BB. When the customer called they were told that the delivery truck broke down. THANKS FOR LETTING THE CUSTOMER KNOW. The order was canceled and a stove was ordered from Home Depot.

Didn’t get item….Bestbuy made no effort to investigate the theft of my item

I’m a little disappointed, when I zoom, it isn’t picking up my voice as well as it should.

Really good device , excellent iPad, From its sleek design to its impressive performance, this iPad has become an indispensable tool in my day to day life. In terms of performance, this iPad is a powerhouse. The processor is lightning-fast, allowing for seamless multitasking and smooth operation of even the most demanding apps. Whether I'm running productivity tools, graphic-intensive games, or resource-heavy applications, the iPad handles everything with ease.

Can you add Wi-Fi from a carrier? I need to know because I tried hooking it up to the

It said it was delivered but when I got off work it was not at here

The screen was non responsive. Had to touch down hard to type a letter. Trying to exchange for new one. Wish me luck have to go through Apple. Best Buy won’t do it past my 15 days. Been traveling just now having opportunity to do it. Very dissatisfied with Best Buy.

You cancelled my order without acknowledgement. Quickly called to reorder, but Best Buy refused.