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Customer reviews

Rating 4.9 out of 5 stars with 23820 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are delighted by the product's excellent overall performance, ease of use, and perfect screen size. They also appreciate its impressive battery life, speed, good value for the price, lightweight design, and sleek appearance. However, some customers express concerns regarding the limited storage capacity, the absence of a physical home button, and the compatibility with only the 1st-generation Apple Pencil.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1137 Showing 22,721-22,740 of 23,820 reviews
  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The magnet to connect keyboard to screen is not strong enough! It us cobstantly falling apart with the slightest movement! I really wish I had bought another MacBook! I hate this device!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mid Tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have been better but its a good midrange tablet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    have not received package

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still haven’t received and can’t nobody tell me where it is and why it hasn’t updated

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No refunds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got my order I am very upset they don’t even give a refund

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    2022 ipad 10.9

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Great images Used every day @ home & office

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t receive my order and did a claim that they denied

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Upset customer poor customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't receive my order and was told I couldn't get a refund or reshipment. Because of a stolen or loss package

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will go to the store and purchase next time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered IPad for my Goddaughter and was sent a refurbished IPad with scratches and no charger as well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible service received an empty box and still fighting to get my refund!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    N

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a broken iPad I had to take it to the Apple Store to get it fixed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Granny Got an IPad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPad purchase and I’m extremely pleased. It was getting a little harder to see with my phone so I switched to this to do my “scrolling!” It’s easy to set up and lightweight enough to hold. The pink color is gorgeous!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    :((((((

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got my order and customer services truly sucked at getting me help:(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Full of crap

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy gave my purchased ipad out to someone else and never reimbursed me my money nor sent a new one. I never even touched this ipad that was purchased with my money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all Customer service very bad and not nice

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Union, NJ store Curbside pick up worse experice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited for over 45 min to get my order to get drop off in my car. Ended up going inside the store to pick up to waited another 10 min. Store manager did not help at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get higher storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    64 GB these days in next to nothing, specially when you consider the fact that ipadOS and systems date take 20 GB away for system softwares.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t receive the item and Bestbuy refused to refund my money or replaced the item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    A lot of bang for the buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a 5th generation iPad to this 10th generation model. Super fast and lightweight for my needs. Reading books and news sites. Watching videos and playing music, which I push to a speaker via Bluetooth. I am a cheapskate and find this to be worth every penny. Nice screen resolution and battery life too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good iPad, bad sale reps in store

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad is OK. Every time you go to get assistance on Apple Products, they make you wait forever. You have to ask every single employee for someone to just go bring you the product for you to pay.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never online shopping with Best Buy Again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible online experience. I was double charged for an item a day before christmas

    I would recommend this to a friend