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Customer reviews

Rating 4.9 out of 5 stars with 23820 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are delighted by the product's excellent overall performance, ease of use, and perfect screen size. They also appreciate its impressive battery life, speed, good value for the price, lightweight design, and sleek appearance. However, some customers express concerns regarding the limited storage capacity, the absence of a physical home button, and the compatibility with only the 1st-generation Apple Pencil.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1140 Showing 22,781-22,800 of 23,820 reviews
  • Rated 1 out of 5 stars

    Poor shipping service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered ipad feb 17 for next day delivery. Got notice wont receive until march 4. Called support with no help. No wonder best buy is having issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Usless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a iPad that has the ability to have a mobile data plan. Clerk failed to mention it was wifi only. Useless for what aI needed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Apple pencil compatibility

    Rated 2 out of 5 stars

    Should’ve bought a samsung tablet instead

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Siri doesn’t respond, apple pencil doesn’t work, waste of money for the price, waste of material to even make this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ipad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer working, I used it twice and it now has a glitch. The iPad didn’t work a full 60 days!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ihatebestbuy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible I really hate this shet it’s the worst ever

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good review.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't received this item yet. I should of had it last week. So far very disappointed with Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I never got this item and never got a refund.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got this item don’t buy from here. They lost my package and did not give me a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    F

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got my item this is the worst store to get some from, cause they not going replace your item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money very thin I will be returning it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apples True Color Issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of this iPad is not a true yellow but instead a yellowing gold tone which is horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slippery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too hard to hold slips out of my hands .and falls out of hand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall process of purchasing is what I was not happy with. The product itself it good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad didn’t even work never turned on I had to go to apple to get a whole brand new one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad stop working on 2nd day and I have to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t connect to the 2nd gen pen. I was very sad to realize it doesn’t work with the new apple pen

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fraud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a fraud purchase and Best buy did not do anything about refunding my money!!!??

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not excited

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I’d try buying through Best Buy but disappointed. Seems like iPad was used.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fraud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was all Fraud. They didn't check ID when someone picked up the merchandise.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trasb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never recived my item. The item was not delivered

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen size

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Would recommend. Battery life, screen size, and resolution is perfect.

    I would recommend this to a friend