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Customer reviews

Rating 4.9 out of 5 stars with 23824 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers love the overall performance, ease of use, and perfect screen size of this device. Users frequently praise its impressive battery life, fast speeds, and sleek, lightweight design. While the product is considered a great value, some customers have expressed concerns regarding limited storage capacity and the compatibility of certain accessories. Overall, the device is highly regarded for its functionality and user-friendly experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1191 Showing 23,801-23,820 of 23,824 reviews
  • Rated 1 out of 5 stars

    Questions to review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy needs to bring the option in the best buy app to ask a question and if the question has been ask to let me see the answers , no need for me to be shuffling and looking at every single review to look for my particular question

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ipad is horrible and apple care is a joke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret buying 2 of these iPads. Not even a month after have both of the devices they stopped work. Have to do a warranty claim through apple and I have been without my iPad for over 10 days. I wish I never bought them. Apple is a joke when it comes to apple care.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worst customer service do not recommend best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not order from Best Buy they use on trac and terrible customer service. My package was stolen they delivered it outside of my gate and they refuse to give me a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I demand a refund!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received this ipad a week ago and just today it just powered off and is not turning back on I’ve tried everything I’ve seen and it just isn’t working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ba

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told on the phone i can pay over the phone and pick up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get my item… that was a birthday gift for my daughter

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how I'm supposed to a review an Item that BB won't even ship to me, ordered over a week ago for same day shipping and I STILL DON'T HAVE THE ITEM.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No charging cable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t come with the proper charging cable. As a result, I had to go buy another new charging cable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot give a review because some lady fraudulently purchased the IPad in my name.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    10 inch iPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever received Delayed Very disappointed as I won’t be able to give my daughter her Christmas gift

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t hear out my speaker at all and it’s mainly used for that I need to return but exchange it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry I gave this as a gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad keeps getting stuck. I am going to return this product I have not been happy with.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad 10 th generation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send back . Charging port not working. Only had it 3 weeks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Upset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upset just found out it’s on sale after a bought it last week.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Difficult to work with best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered it to the wrong please and was very difficult to get a replacement

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPad keeps freezing I hate the fact that I have to reset it about 3 times now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Upset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upset it went on sale a week later after I bought it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad service. Never have products on time. Will never return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    easy to steal from best buy?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item was stolen using my info your theft department needs to look into this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service on Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like Best Buy no more I prefer Amazon eBay

    No, I would not recommend this to a friend