Customer Ratings & Reviews

Overall, I think that I will like it. Im still getting familiar with it

I placed an order on December 12, 2024 for an iPad and an Apple watch for a total of $669.61. Shortly after placing my order I had come to realize that the address on the order was incorrect and attempted to contact support TWICE to try and change the address or cancel said order. I was informed canceling the order was not possible and neither was changing the address as the package was en route. I was told to reach out when said order was delivered in order to receive a replacement order or refund. So I watched the tracking like a hawk and got in contact with support yet again when it was delivered in hopes for a refund (It was delivered 12/14/24). I wanted a refund because personally this is a substantial amount of money for me and taking a chance on making the order online again did not seem like a good idea to me. I wanted my refund to be able to purchase the items I ordered in person as they were also supposed to be christmas gifts. I reached out to support and I was told I would be receiving a refund. I was NEVER told that there would have to be an investigation and that I’d have to wait for a conclusion to be able to know about a refund. 12/15/24 I received an email to let me know that this investigation has been concluded and I would not be receiving nor refund or replacement. I did actually reach out to my local police department the next day and asked them to kindly check if a package had been delivered and left outside but they found nothing. After this email about the investigation I was honestly quite confused about the conclusion and felt it had to be a mistake so I waited a couple days for another email just in case and got nothing. Therefore AGAIN on 12/20/24 I called support to reiterate everything that had happened since and they sent out two more investigations. At this point, today 1/1/25 I received two more emails letting me know I will not be provided with a refund or replacement which is why I am reaching out to you Mr. Harmon. I am extremely frustrated with the way my problem has been handled so far, as I said before $669.61 is quite a substantial amount of money to me and around this time of year it is not something I can afford to not have. DO NOT ORDER FROM BEST BUY. JUST BUY DIRECT FROM APPLE.

I love the apple Eco system if i lose my ipad i can search on iphone to locate it. Apple iPads is all you need can watch movies text and search internet

Love the screen, the thickness and the feeling to hold

Love the newer iPad 10 gen. Definitely worth the upgrade.

Wonderful product! Our daughter loves drawing on it!

i just bought mine i love it very much it was fast to get here for me but a 10/10 for me.

Gift for my daughter. Loves the color- picture is clear.

Great product but I wish they had the color i wanted

Great prices great service staff extremely helpful

Typical good quality device from a reputable company

Great deals. arrived on time. No details, thank you.

Good price quality relation. Good size, short cable.

I purchased the 10th gen for business purposes and it’s been great! The Apple Pencil is a game changer! I love the combination!

This product is my favorite, 10/10. If your a college student and you want to save money, get this instead of the macbook.

I love samsung tablets because there great for me and my 2 children. Great to watch movies, YouTube, etc

Best Buy indeed 35 32 29 26 23 20 17 14 11 8 6 4 2

Looking to upgrade my iPad and this fits the bill.

I love the iPad 10th gen it’s the best tablet and I love the color

Awesome technology. I have not had an Apple product before.