Customer Ratings & Reviews

Let’s gooooooooo !!! Thank you Best Buy always on time.

I absolutely love this ipad. It was a smooth and bright screen, great sound, and an amazing camera! I would definitely recommend!

I placed an order on December 12, 2024 for an iPad and an Apple watch for a total of $669.61. Shortly after placing my order I had come to realize that the address on the order was incorrect and attempted to contact support TWICE to try and change the address or cancel said order. I was informed canceling the order was not possible and neither was changing the address as the package was en route. I was told to reach out when said order was delivered in order to receive a replacement order or refund. So I watched the tracking like a hawk and got in contact with support yet again when it was delivered in hopes for a refund (It was delivered 12/14/24). I wanted a refund because personally this is a substantial amount of money for me and taking a chance on making the order online again did not seem like a good idea to me. I wanted my refund to be able to purchase the items I ordered in person as they were also supposed to be christmas gifts. I reached out to support and I was told I would be receiving a refund. I was NEVER told that there would have to be an investigation and that I’d have to wait for a conclusion to be able to know about a refund. 12/15/24 I received an email to let me know that this investigation has been concluded and I would not be receiving nor refund or replacement. I did actually reach out to my local police department the next day and asked them to kindly check if a package had been delivered and left outside but they found nothing. After this email about the investigation I was honestly quite confused about the conclusion and felt it had to be a mistake so I waited a couple days for another email just in case and got nothing. Therefore AGAIN on 12/20/24 I called support to reiterate everything that had happened since and they sent out two more investigations. At this point, today 1/1/25 I received two more emails letting me know I will not be provided with a refund or replacement which is why I am reaching out to you Mr. Harmon. I am extremely frustrated with the way my problem has been handled so far, as I said before $669.61 is quite a substantial amount of money to me and around this time of year it is not something I can afford to not have. DO NOT ORDER FROM BEST BUY. JUST BUY DIRECT FROM APPLE.

Very pretty color and very reliable. Camera quality is wonderful. Worth the money and definitely lives up to the apple standards.

Love the screen, the thickness and the feeling to hold

It is a great product. The product is good. The movroduct is good New boot goofy

Love the newer iPad 10 gen. Definitely worth the upgrade.

Wonderful product! Our daughter loves drawing on it!

I bought this for my granddaughter and gave it to her at Christmas. She absolutely loves her gift!

Great prices great service staff extremely helpful

A great gift for my granddaughter and great value for her online schooling.

Great product but I wish they had the color i wanted

Typical good quality device from a reputable company

Great deals. arrived on time. No details, thank you.

Perfect gift for my father. He loves all the wonderful features with this new model.

Got this gift for my dad and he loves it. He had the 3rd gen and it lived its life. He needed a new one and this one is a huge upgrade.

Amazing, I have 2 with this one. One for my mother and one for my sister. It works so well and it’s very practical. Highly recommend it

Outstanding pictures compared to the older iPad my wife has. Seamless transition from her old to new iPad. Battery life better but a little underwhelming. Might need to adjust settings.

Best Buy indeed 35 32 29 26 23 20 17 14 11 8 6 4 2

This was the only place I could get the yellow model on sale, and I have no regrets. Shipping was timely and everything was as expected.