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Customer Ratings & Reviews

Your price for this item is $279.99
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The comparable value price is $349.00

Customer reviews

Rating 4.9 out of 5 stars with 23296 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers commend the 10.9-Inch iPad for its great utility, overall performance, portability, and appealing screen size. Many customers appreciate the battery life, speed, and modern design. Some customers express concerns regarding storage capacity, connectivity, weight, and compatibility. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1088 Showing 21,741-21,760 of 23,296 reviews
  • Rated 1 out of 5 stars

    Replacement or refund. Denied

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked for replacement was denied. Took out insurance. Denied knowledge of my request.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the item. Sales clerk sold me the wrong pen. Returned the pen and got the correct one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BRAND NEW

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Its new to me but i can do a lot of things on it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    For what?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT impressed with the iPad 10th Generation. My 10 year old Apple iPad was and still easier to navigate searches. The fingerprint setup is clumsy, placing finger, lift finger and place finger..... over and over and over. Sometimes on opening fingerprint security still returns to" Passcode" to open screen. The Apple Pencil, would be a improvement, but I can't get it to work, even after initial charging. How do I know that the Apple Pencil is fully charged?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Brand used straight out of thebox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box was not as unoticablly used as it seemed yes maybe the screen and the physical product were in almost brand new product level but when I set it up and tried to start a new apple I'd it would let me for the reason being that it had already created to many apple I'd accounts so it made me have to call apple support

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s an ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a iPad not much has changed on them since the first ones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was delayed and came late but overall an amazing item

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BAD CUSTOMER SERVICE ! THIS IS A SCAM !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my uncle order me an ipad 2 days before christmas, my ipad was supposed to deliver january 4th everything was good up until ups held my package and didnt deliver it. i contacted best buy and i was scheduled to go pick the ipad up from the store and once i got there i was told that they did not have the ipad so the man “ sent it to a different store” and told me that i can go pick it up from there, when i get to the store the lady there tells me “ you order was cancelled by once of our team members”. i call best buy to see whats going on and i get an email a couple days later saying “ they are not going to refund me nor give me a replacement and that i need to work with my local police department to get the issue resolved”.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple has gone downhill!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has no simple back button..it does not have 3.5mm headphone jack ..Shane on apple cut costs at user expense

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Preferred iPodAir, but no longer supports many app

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device…freezes sometimes…takes multiple attempts to shut down.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money . Go for the older version which is worth

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen bad. and slow. I recommend just paying he extra $100 or so and get the iPad air 5

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time we go to Best buy it's always the same problem so I had to get another I pad and lose money it's not even fair but whatever I do hope I win because it's not fair

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a Christmas gift. Very nice, similar to other iPads.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worse Apple Experience Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, the setup is not intuitive. I had to connect to wifi and my android phone to even be able to use it. Not only that but it makes an aweful loud noise during setup, so it's not easy to get your head on straight for the ordeal. Not recommended. Get a laptop instead.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new design. Very well thout out dont care for the split screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple continues to improve the iPad line. Optics and resolution are excellent and the camera is improved over prior models, and seems to capture better images.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth doesn’t work but over all it’s a good ipad

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good but it’s more like a computer then a tablet

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    iPad 10.9 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that much difference between this one and my previous one. Not noticing better speed. Not seeing that much more battery life.

    No, I would not recommend this to a friend