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Customer Ratings & Reviews

Your price for this item is $279.99
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The comparable value price is $349.00

Customer reviews

Rating 4.9 out of 5 stars with 23297 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers commend the 10.9-Inch iPad for its great utility, overall performance, portability, and appealing screen size. Many customers appreciate the battery life, speed, and modern design. Some customers express concerns regarding storage capacity, connectivity, weight, and compatibility. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1094 Showing 21,861-21,880 of 23,297 reviews
  • Rated 5 out of 5 stars

    Enjoying the new toy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered online and everything happened very fast. I love the safety making sure it was me who purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ipad is good and i like that the apple pencil stays in the side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for what we need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful value for the price! This IPad is a true improvement from the old version we have been using.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pilfered open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box item. The box was badly damaged. The iPad was OK. The charging cable and Power converter we're missing from the box. You have refused to mail it to me and have told me that I must go to the store and state my complaint. I am paraplegic and that is extremely difficult for me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Budget friendly but I don’t recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice colors to choose from, but the screen is flimsy. It’s not a laminated screen so there is a space between the glass and the display…spend a bit more and get the Air or pro.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Updated ipad for everyday use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and no home button is a major update. Love the bigger screen and resolution is amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple should do better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with a bad Os, nothing but problems to set up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not be purchasing from Best Buy ever again. The service is horrible. I have been waiting on a Christmas gift since before Christmas and have yet to receive. I have been giving the run around and at the point I am fed up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my granddaughter, therefore I will need to provide another review at another time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retiree

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I love it and it was so easy to transfer my info from my old one. Your associates were fantastic

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give a zero I would. I received an empty box, seals were already broken on the box (the actual iPad box not the shipping box) I called to report it and sent pictures and was told to follow up with my local police.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so nice to get a new Apple device and it is every bit as fast as you would hope/ expect it to be

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Company Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns out that the package was delivered to an incorrect address, Best Buy won’t provide a refund or a replacement. So basically I have to pay for something I don’t have!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not expecting the color to be as vibrant as the picture but its definitely a beautiful color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect iPad. Love Best Buy and their employees. Great place to shop and great people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with quality and convenience! Always pleased with service in store and the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and great sale! I recommend to all looking to upgrade, lots of great new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT product! It is the perfect size for reading e-books, which it was originally purchased for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad 10th generation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandson and he loves the quality of this iPad. The color and finish is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Tablet as a Christmas present to replace one my son was having some issues with.

    I would recommend this to a friend