Customer Ratings & Reviews

This tablet is great!!! I would recommend this one!! The screen is just right and the sharpness is wonderful!!! Great buy too!! Now I’m going to get the IMac 24 to work together!!! Just wonderful!!!

I have had the iPad for a couple weeks. So far, it has worked perfectly. It works different than my old iPad Air, so there is a learning curve. You have to search the Apple site to find instructions.

Bought 1st ipad and it didn’t want to turn ON. Had to return it and switch it for a new one.

This is the second IPad I’ve ordered. The first one over heated and would not stay on. Shipping has changed three different times. Very disappointed customer.

Easy purchasing experience, but iPad has been acting up , setup was difficult

No one showed me how to use it! I called the 800 number and he asked why I left the store without knowing..made me feel foolish.

Enjoyable, the gift was recieved and was most enjoyed. Opened full of glee. Good for a student

Had a 6th generation I-Pad before I bought this 10th generation. It made a big difference in screen quality. Brighter. More visible. Like the larger light weight screen. Use it every day.

Good product. My review is based off the staff at this Best Buy. I told him I needed an iPad for my work trip and I desperately needed to buy it that day. I said I saw one on sale online and he insisted this was the only one. I had to apply for credit as I couldn’t afford it that day (I was planning on spending only $250ish) I had no service so I couldn’t check myself and I took his word for it. He asked if I needed an Apple Pencil I said no and he charged me for it anyways! I was just in such a hurry I didn’t notice what was put in the bag. So I rushed home and went straight to another location where they sold me the one that was on sale as I saw online and I was able to return my overly expensive purchase.

This iPad was a gift! The gift recipient is pleased with the device. I had a good experience with Best Buy and their staff. The unit arrived at the store prematurely which was helpful.

I don't like the skinny area for your thumbprint. My old one had the home button. I guess it just takes some getting used to.

Customer service was not so great. We did a at store pick up and said it would be ready in 1 hour but took more then an hour so we just decided to shipped it our house and still it took forever to get to our house

It’s not even a month and it’s not charging, everything was brand new

this was an early Christmas present for my wife. Her old iPad was to the point that the battery wouldn't hold a charge. It seems to be a good machine and she seems to really like it.

Never recieved item. Wasn’t able to get money back.

They Took my 300 + tax and said it was Delivered but it wasn’t I got in contact with Them about it they said they will give me a Refund but they lied about it it a scam if you ask me they changed it and call the police I did and still didn’t get it back so don’t waste your money or time with them

Apple has been the best at the tech industry. This I pad does not disappoint. Best Buy offered serval options and the reason i buy from them is because their service matches Apple.

Screen freezes or iPad just shuts down. This is the 2nd one, still the same issue

Battery life is disappointing for new IPad. I wish I would have just had a new battery put in my 7 year old IPad.

I absolutely love this generation 10 iPad. The screen is larger than my old one. I like that they made it Compatible to a regular keyboard so it’s just like a laptop only smaller.