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Customer Ratings & Reviews

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$279.99
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Comp. Value: $349.00

Customer reviews

Rating 4.9 out of 5 stars with 23466 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers commend the 10.9-Inch iPad for its great utility, overall performance, portability, and appealing screen size. Many customers appreciate the battery life, speed, and modern design. Some customers express concerns regarding storage capacity, connectivity, weight, and compatibility. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1100 Showing 21,981-22,000 of 23,466 reviews
  • Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen isnt as good as the air and the battery lofe dies pretty fast

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple iPad 10th Generation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ipad was very nice compared to the previous models but still felt very cheap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very rude and inconsiderate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i ordered an ipad was supposed to be here 3 days ago it wasnt then they said jan 6 i called and they were very rude and told me i have to wait 2 more weeks snd that if its a problem i can always cancel and get my money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mix of cost and size.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect mix of size and performance. Looked at the mini but at a cost as standpoint, this is the better bang for the buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online purchase…. Website was easy to follow . Arrived in just a few days. Called a few days later to set up autopsy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this IPAD!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great IPAD! Even better when adding a Zagg keyboard to it! Just like taking a large computer with you everywhere you go!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to bring it into the store the first day to get help with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas present for my wife.And she loves it.From playing her games to reading her books to paying the bills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what my daughter wanted, item was ready for pick up in 2 hours.Ipad works great also bought the pencil as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great i pad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this i pad model, the only annoying thing is you need a different usbc for the apple pen. Its not a big deal though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unfinished business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with it for the most part but I am not able to do texting and Facebook. Have tried adjusting the settings etc....no luck. It would have been nice if Best Buy would offer a brief tutorial when I purchased it. I will get to an Apple store to correct the problem....but not convenient right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ruler of Earth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad was a gift for my dad. He loves it. These are his words, “This machine rules planet Earth”………….say no more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple 10.9 iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting to know the iPad. So far, so good! Easy to use and imported my photos and contact list from my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for Christmas. He was very happy getting the iPad and uses it everyday. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPad 10th generation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPad 5th generation to this one. Night and day. Much faster, larger screen with better definition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my mom and she enjoys it. The color is very nice and it comes with the cable and charging brick.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Really poor sales associate service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really wish sales associate was more helpful & not acting like we were wasting his time given that we knew item we wanted to purchase & was expecting it to be an easy pleasant experience which it was not - sales associate made me feel like it will be a really long time before I consider shopping at Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was excellent So far the product is working of course buying apple care brings even more security.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took So long to get SOMONE to help me at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace an iPad 5th gen. Feels a little thicker than the previous iPad. Otherwise works as expected.

    I would recommend this to a friend