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Customer Ratings & Reviews

Your price for this item is $279.99
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The comparable value price is $349.00

Customer reviews

Rating 4.9 out of 5 stars with 23299 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers commend the 10.9-Inch iPad for its great utility, overall performance, portability, and appealing screen size. Many customers appreciate the battery life, speed, and modern design. Some customers express concerns regarding storage capacity, connectivity, weight, and compatibility. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1113 Showing 22,241-22,260 of 23,299 reviews
  • Rated 1 out of 5 stars

    Not for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not for gaming its slow and fps drops not it heats up too

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ihatebestbuy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible I really hate this shet it’s the worst ever

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy refurbished products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it thinking it was in an excellent condition like it was stated on the description but turned out to be in a poor condition..never buying refurbished products again..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy from Best Buy! Will not give them my business anymore. Just bought a damaged Ipad for less than a month. Best Buy refused to exchange or return item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still waiting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not received my iPad yet fed ex lost my package and I’m still waiting for Best Buy to replace it and resend me one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the worst if I could give 0 stars I would. They are a horrible company and don’t do anything but lie.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Boo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone bought this using my stolen credit card. I’m sure it’s awesome, but I wouldn’t know. Thanks Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a month old and it stopped charging. Used several different chargers. Will be returning this weekend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still no iPad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have not received this item. Have called several times and still not resolved

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The microphone doesn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we used it for a call we discovered that the microphone doesn’t work,, so disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money very thin I will be returning it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPad Gone Bad much too soon.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4/11/2023 This iPad was purchased on 12/19/2022. It will no longer take a charge. It has been used less than 4months. That is a lot of money for such short use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It's an iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a crappy Apple product. What else can I say. You are stuck with them. They don't play nice with anybody else.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Swapped 3 blue ipads

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with quality control for this ipad version and color. Had to swap three ipads with bestbuy and all had dust particles under the screen. Its beyond concidence.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for my daughter. Couldn't get the 1st or 2nd gen pencil to pair even though the 1st gen what was recommended. Kinda ruined Christmas for her.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Color Not as shown

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed as the color is not even close to the color in the ad. It's a discussing yellow -green

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ipad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer working, I used it twice and it now has a glitch. The iPad didn’t work a full 60 days!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slippery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too hard to hold slips out of my hands .and falls out of hand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kathy Parker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman told me that this was the Ipad that I needed for my engraving tools. I wasted my money. It will not load the app that I need.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I never got this item and never got a refund.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got this item don’t buy from here. They lost my package and did not give me a refund.

    No, I would not recommend this to a friend