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Customer Ratings & Reviews

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$279.99
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Comp. Value: $349.00

Customer reviews

Rating 4.9 out of 5 stars with 23453 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers commend the 10.9-Inch iPad for its great utility, overall performance, portability, and appealing screen size. Many customers appreciate the battery life, speed, and modern design. Some customers express concerns regarding storage capacity, connectivity, weight, and compatibility. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1116 Showing 22,301-22,320 of 23,453 reviews
  • Rated 2 out of 5 stars

    Too hard to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned because too difficult to set up. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong cord

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with the wrong cord, I had to take it back and they wanted me to purchases a cord for the iPad. I said no thank you, I wanted a new one. I couldn’t rate because I couldn’t charge it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent me the wrong item. I attempted to send it in the mail for a refund and they gave me incomplete address information. Terrible service. I wasn’t able to return in store because it came from OpenBox. I still have yet to receive my refund from them. I will not be ordering online with them again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get item….Bestbuy made no effort to investigate the theft of my item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One Bad Apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ipads are great, usually. THIS ONE not so much. After about 3 days it started to reject my passcode, telling me it was "wrong." After 10 "wrong" tries, I was locked out totally. Needed Geek Squad to correct, but was not interested in keeping this one since seems defective. Returned it and will be replacing with order direct from Apple.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a defective tablet. Went to the store for a replacement and item was not in stock. They sent to store pickup while I was on vacation and then cancelled my order when I was not back in time to pick it up. Now want me to repurchase at different price and would not adjust price to what I paid.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The Yellow IPad cover

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yellow iPad Case, I just hate it. It doesn’t stay connected to to iPad at all so every time you open it the cover comes off. The color is gorgeous thought, I really wish it would have been the case that worked. Now I have a $70 price of plastic sitting on the shelf.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ipad 10’ 10

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can you add Wi-Fi from a carrier? I need to know because I tried hooking it up to the

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Its Pretty Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this Ipad as a gift. So far, my daughter likes it. The only downside is that there isn't a jack to plug in headphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get the delivery. so cant say anything about the product. They charged me though. So please pick up from store - not going to trust delivery process from best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad had a long crack on it when I got it and it doesn't stay on it cuts off and they wouldn't let me return it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Downfall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my wife, she loves it except that it don’t work with her pencil.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not online order from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this via shipping on Best Buy.com and they attempted to drop ship it via roadie. My order was sent back to the store and I have been trying to get a refund issued back to me for over two months now with no luck. I recommend buying in store or from another retailer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for regular use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect if you don't plan on using an apple pencil. It does not support the second gen pencil which is not ideal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPad 10th generation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It said it was delivered but when I got off work it was not at here

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    poor battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life sucks. charge lasts about 3-4 hours then it’s drained.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive for lower storage but very good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Wish it had expandable storage considering the high price tag for only 64 GB but a great product overall

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lost order

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got my ordered delivered, nobody could help at the store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was terrible the customer service I purchased my item days before Christmas and went I went to pick up the item they told me it was sold out I had to wait 4 extra days for my item to arrive at the locker terrible experience I will not buy again from this Best Buy store.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad microphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good, the microphone is not working when you face time. I can hear them, but they can’t hear me

    No, I would not recommend this to a friend