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Customer Ratings & Reviews

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$279.99
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Comp. Value: $349.00

Customer reviews

Rating 4.9 out of 5 stars with 23453 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers commend the 10.9-Inch iPad for its great utility, overall performance, portability, and appealing screen size. Many customers appreciate the battery life, speed, and modern design. Some customers express concerns regarding storage capacity, connectivity, weight, and compatibility. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1118 Showing 22,341-22,360 of 23,453 reviews
  • Rated 1 out of 5 stars

    Upset customer poor customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't receive my order and was told I couldn't get a refund or reshipment. Because of a stolen or loss package

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad 10.9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item met my expectations. It is very close in performance to an older ipad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Granny Got an IPad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPad purchase and I’m extremely pleased. It was getting a little harder to see with my phone so I switched to this to do my “scrolling!” It’s easy to set up and lightweight enough to hold. The pink color is gorgeous!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received it and it didn’t work, I then sent it back being told I would get a replacement and then that replacement just randomly got cancelled so then I had to fight to get a refund because they weren’t going to give it to me!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No help from Geek Squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet is fine. Geek Squad unable to transfer data from older iPad to new one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unacceptable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this iPad for my daughter as a Christmas present. Somebody stole my package off my front porch and Best Buy refuse to refund my money or issue a replacement. I will never buy from here again $430 gone down the drain

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get the 9th generation. This one is expensive, and provides no upgrade justifying the price increase.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Apple pencil compatibility

    Rated 2 out of 5 stars

    Gen 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had either waited for the price drop, or spent a little more on the next level up (pro). The pencil, for an extra $100 would not connect to the iPad without a special connector. This was not part of the packaging nor told to me at purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great piece of technology giving me the ability to research everything.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing operating manual.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to learn this iPad. No operating manual provided.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all Customer service very bad and not nice

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tablet, awesome color with good display. Works with Apple pen 2.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY ONLINE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never did receive and store would not offer refund

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect gift for my mom for Christmas. Shipping was fast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The magnet to connect keyboard to screen is not strong enough! It us cobstantly falling apart with the slightest movement! I really wish I had bought another MacBook! I hate this device!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, bought as a Christmas present! Great price as well!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible iPad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible came damaged was not satisfied with item .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    200 in my pocket.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The I-Pad is great, the customer service is a turn off. Asked them to transfer data from my old pad to my new, the charge was 200.00. Stupid, I did it when I got home in about 10 minutes. Really? Making a customer happy is really easy, just go the extra inch.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fix your pickup system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience when purchasing this device the absolute worst. It was initially a pickup order but was delayed several days almost missing Christmas. I will not be buying anything with this company again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t receive the item and Bestbuy refused to refund my money or replaced the item.

    No, I would not recommend this to a friend