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Customer Ratings & Reviews

Your price for this item is $499.00

Customer reviews

Rating 4.8 out of 5 stars with 476 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the 10.9-inch iPad's ease of use, large and bright screen, and excellent battery life. Many appreciate its performance and the inclusion of cellular connectivity, finding it a great value for the price. While some wish for more storage options, the overall positive feedback highlights its sleek design and improved camera quality. A few customers reported issues with packaging or delivery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 476 reviews
  • Rated 3 out of 5 stars

    Nothing Special

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just another iPad. There's nothing special about it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They lie and say it’s out of stock but they have n

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never receive my item had to go back and forth to the store which is over an hour away and the problem still wasn’t resolved. I finally got a refund and got the iPad from Amazon for a better price and with 2 day delivery. Everyone i spoke with was clueless they even tried to tell me i was already refunded when the iPad was ordered but never processed. Make it make sense. I recommend this item just not from this store unless u go inside and purchase it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hate charging port

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The need for separate chargers and ports is getting ridiculous. My elderly father cannot keep up with the different ports needed for his phone and ipad. Different headphone jacks - different from his recently bought ipad to this new ipad. Frustrating!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ABSOLUTELY DON'T DO A TRADE-IN

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a trade-in of an iPad I took exceptional care of, was sent in the original wrappings I kept from 2017. Bubble-wrapped it three times around (you'll get your new iPad tossed in a box with no protection, btw). They are giving me $0 claiming cracked screen, too bad so sad. Someone maybe is swapping/stealing them at the trade-in facility. That was my last purchase here after buying three TVS in the last six months alone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A Gift That Keeps On Giving

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift for my significant other to replace her old ipad. This will be a great replacement for her.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worse employees

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad , because first it wasn't ready when it suppose to be ready , then I was kind of late to pick up and when I show up for pick up, your employees told me they already sold it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very bright and sharp display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPad! Very clear and sharp display. I love the Apple pen capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and they knew exactly what I was looking for and needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sometimes old better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like old pad better. It is hard to get background browsers up to delete them. I swipe and swipe bottom across screen and maybe they will show.Double clicking button easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition .. working vey good. Recieved with charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great really fast processing time!… great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice device my son was happy when he opened it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too busy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in box…never completed set up…rep too busy with other customers to finish setting up my iPad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t get my package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get my order sooo I can I rate l anything and I will be contacting the CEO

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is on the way out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is about ordering a product and still not receiving it. The worst

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Help out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this score because am not able to download WhatsApp app and also not able to make calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent on the go use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this IPAD for my grandaugther and the moment she got it she started using it the best thing she can use it on the road with her phone and enjoy the ride

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    My new yellow ipad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPad. I got one a little larger and it’s perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great video picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture!! Pretty much like using an iPhone … same stuff but picture and sound are great! So is the battery!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the price, availability and quick shipment.

    I would recommend this to a friend