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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3920 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers find value in the 10.9-inch iPad Air's large screen size, ease of use, and impressive battery life. Many appreciate its lightweight design and ample storage, along with the generally positive performance feedback. However, some customers express concerns about the product's price point and the transition away from a traditional home button and Touch ID placement. A few also mention adjustments needed for the new charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 3,920 reviews
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient. Slim design. Screen very nice, good size. Colors are vibrant and easy to look at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Understanding, which is a priority for me as a senior, explanation and service were concise and considerate. Thank you, Cris, and thank you Best Buy. I am enjoying my new device and using it correctly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New IPad Air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second iPad Air! Had the first one ever 2016 model! Very quick and easy to navigate! Just thought by know the price would go down like most electronic devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a computer replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted to buy an iPad that I could also use as a computer, this one makes it possible. I run word, excel, PowerPoint, and everything else a tablet is able to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how my tablet is. I have had four and this is my favorite works like a charm, and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    IPad Air 2020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very heavy from last iPad Air but overall a good buy. Images are sharp and is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I’ve ever invested in this year aside from my ps5. But then again, with the iPad Air and the pencil, I am able to get my notes for school down, easier to draws and colored than it used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Product that Gets A Lot of Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves her new iPad. She received it for her birthday to use with her Cricut Maker and loves it. Bought the Apple Pencil as well, and it works great with the iPad. Overall, very happy and highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, will work great for college and day to day needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All good except uncomfortable shopping experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted, the IPad is awesome. Girls at service desk were very helpful to tell me how to set it up. The salesperson I had when shopping for my iPad made me feel rushed. I had to have him repeat his short explanations and I never did understand how I would get cash credit on my purchase. I also didn’t like having to talk on a community phone with a bank official in a busy area to set up my Best Buy card. Very uncomfortable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product as advertised, works like a dream. I would def. recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster speed than my old iPad. Still getting use to the fastness of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPad Air 4th Gen with Wi-FI 256GB

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this iPad and it works great for what I use it for! I use it every day! I love the colors it comes in too! I got a pen for it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mid-range tablet. great value when on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practically the same experience as on much pricier iPad Pros. Definitely a good value especially now when 5th gen is there and 4th gen gets heavy discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jerrell was very helpful. We bought computer with his help earlier. We requested his help with our purchase of IPad. Geek Squad came to house setup was easy and they were very helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Touch id

    Rated 4 out of 5 stars

    Good but pricey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pricey but good, it has finger print recognition, no face id though. can use second gem apple pen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Apple IPad Air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPad Air replaced a 5 year old IPad Pro. Best Buy helped me transfer all data from old device to this new one. Very happy with this process. So far this new device is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 9 yo niece for Christmas and she absolutely loved it! Her face lit up when I have it to her!! I couldn’t be more happy with the purchase the delivery was fast and I’m an apple user for life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from the iPad Air 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade from my iPad Air 2. Larger display, much easier to do basic work functions like drafting documents and reviewing documents without having to bring the MacBook on the plane.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad keeps getting better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an iPad. Everything we liked about the older iPad but newer, shinier, distinctly faster. I guess the only drawback is we can’t use our old lightning cords since it charges with usb-c.

    I would recommend this to a friend