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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3920 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers find value in the 10.9-inch iPad Air's large screen size, ease of use, and impressive battery life. Many appreciate its lightweight design and ample storage, along with the generally positive performance feedback. However, some customers express concerns about the product's price point and the transition away from a traditional home button and Touch ID placement. A few also mention adjustments needed for the new charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 3,920 reviews
  • Rated 4 out of 5 stars

    It’s Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace an older version that would no longer hold a charge; always easy to transfer main content but some games lose content.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another great customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficulty in getting a new device up and working but it will work for me to get whatever I need. Waiting to get free Apple Music that was to be a bonus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving the user friendly tablet. I have wanted to make this purchase for a very long time, so was pleased that Best Buy offered the opportunity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this tablet. I use it every day. Only thing I don’t like is Apple doesn’t want you to download your own music from CDs. Really pedi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad 10.9”

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. What I don’t like is the new charging cord. The one that is included comes with an ax plug but it doesn’t have a usb plugin.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good transition from older iPad Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to transition from my original iPad Air. Only thing I do not like is that it is heavy and will not work with other Mac chargers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tablet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tablet, it has done an admirable job keeping up with what I have been putting out through. My one and only complaint is that it struggles to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Can use so I won’t be in my phone. Bought one for my mother had to have one for myself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open box iPad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad came with the cameras totally non functional, I made all trouble shootings and nothing worked, gladly I made the warranty effective in Mexico, it took over a week but after that it works as new also the pencil was having problems any ways the warranty program is so efficient I would boy open box again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a good experience at the store today. Customer service was good. We have purchased iPads before and were happy to get another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an Apple. No complaints on their iPads. I've leaned to stay away from their accessories ... they don't back them up when there's a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it .still adjusting to using it and being able to learn to use all the options not on my other one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it better when you swiped over the screen instead of holding down two buttons and the swiped to shut down the ipad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been working great for my parents so far. The simplicity of apple is truly what makes it good.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Birthday present

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my son a new IPAD for his birthday. He love the gift but setting it up was somewhat a headache.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I-Pad Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife enjoys this very much. It replaces one she got 10 years ago that still works but is very slow. Now she can buy stuff even faster. lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful Device

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful device, easy to use. But image generated for YouTube live streaming is out of focus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have thoroughly enjoyed my iPad Air. I have downloaded several apps that have made the use of the iPad even more enjoyable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ipad air

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my 3rd Ipad. my expierence with apple products: good produc,t much pleasure, long lifetime .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too New to Review Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, based on my wife's experience with the same iPad, since I haven't started mine yet.

    I would recommend this to a friend