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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3920 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers find value in the 10.9-inch iPad Air's large screen size, ease of use, and impressive battery life. Many appreciate its lightweight design and ample storage, along with the generally positive performance feedback. However, some customers express concerns about the product's price point and the transition away from a traditional home button and Touch ID placement. A few also mention adjustments needed for the new charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 3,920 reviews
  • Rated 4 out of 5 stars

    It’s ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh. It’s ok. Overpriced, but that’s the norm for Apple products.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best size and design combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best design and nice it has support for apple pen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    packaging poor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so ipad good so far...this was an open box purchase...the only think i was not happy about was there was a open box sticker on outside of box telling what was in the box plus i thought there should of been more padded packing around it...reason for minus 2 stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and would recommend to others to purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems okay, but a little slow on processing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t have a apple pen holder on this iPad. Not convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ac

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price good quality and easy to use , easy to buying

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPad review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turning off the unit is more complicated than my older model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An Apple a day keeps the ppl happay!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! It is an apple product what more can I say??

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a gret leap forward

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the high quality device one expects from Apple. Purchased as an upgrade from an iPad 7th gen and frankly it's not a big improvement. Do miss the older style fingerprint sensor / button

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough battery life............................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad Air 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing lacking is more storage, otherwise good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery issues right out of the box. NO THANKS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is discharging to quickly. I will probably be returning this unit. This is based on owning every iPad since 1st gen. Never has a battery discharged this quickly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't last 2 years. Apple said "buy a new one!"

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen went blank and the apple store didn't offer a repair option. This iPad has never been dropped. There are issues with the board and losing power. - See YouTube.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Airpad 4 reviewed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air pad 4 is great for those that are into drawing or hand writing. However you must buy the pencil. For anyone else it would be just an extremely over priced tablet as the air pad cannot replace your laptop or computer, For those buying an apple product for the first time, BEWARE! Transfering files between the air pad and a PC is a pain that often involves converting your files to other formats. Also you have to buy extra accessories to plug a USB; very inconvenient! It would not be that bad but for the price one would expect at least file transfer to be ready to go on first use. For all those artists out there, you should know that the airpad does not come with drawing or painting software.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs a how to get the most from your “thing”. Tha

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much different than my 6 year old one. Plus I’m not a wiz. I guess I would need classes or one of those how to books to get the most from this product. Too bad Apple doesn’t have a project or how to book shipped with their products.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard folio return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Status is marked "returned". We did not return the IPad. We are happy with the Ipad. We did return the Sahara Folio keyboard and ordered a different keyboard case. The new case is great. The Sahara case did not meet our needs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    New iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this iPad is harder to use then my old one. I miss the side button that let you close an app. The little line at the bottom is very hard to use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Good. Only what I notice is pure battery life. I have iPad Pro about 5 years old and is lasting a lot longer than this one. I don't like it. Wish I can return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 1 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the tablet, it’s quick, sleek looking and has a wonderful camera.

    I would recommend this to a friend