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Customer Ratings & Reviews

Your price for this item is $547.99
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Customer reviews

Rating 4.8 out of 5 stars with 3920 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers find value in the 10.9-inch iPad Air's large screen size, ease of use, and impressive battery life. Many appreciate its lightweight design and ample storage, along with the generally positive performance feedback. However, some customers express concerns about the product's price point and the transition away from a traditional home button and Touch ID placement. A few also mention adjustments needed for the new charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 3,920 reviews
  • Rated 3 out of 5 stars

    Over priced

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like any other Apple product this is very good quality but also too expensive and overpriced I would go for the iPad mini 5 or even gen 6 which is coming in the 2nd quarter 2021

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple sucks. Immoral money grubbers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn’t easy to swipe across the page like my old IPad. It is disgusting that apple changed the charging cord and charger. I had a good bit invested in good cords. SHAME ON THEM. The man who helped me, Vincent PATTALIO, was very helpful, patient, and supportive in helping me switch my info from my dying iPad to the new one. However, if i had known about the cord and charger, i would not have purchased an apple product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Facial recognition is the future.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all things apple. However, I can't do the fingerprint reader. I had to return it for the pro. Facial recognition is the future.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love all things apple.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all things apple. However, I can't do the fingerprint reader. I had to return it for the pro. Facial recognition is the future.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No title

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the store to buy the iPad, both times I had to pay for shipping. According to the store there were none in stock

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple 10.9 inch iPad Air - Lastest Moden (4th Gen)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slower than my old iPad & freezes up on pages occasionally.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Got less than expected…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No box, dead zones, questionable battery life. But I’m waiting for the next update to see if if it’s a software issue. Otherwise great machine. Super bride, smooth, and runs apps like butter. Flossing them seems to be the biggest problem. But that has to do with the dead zones on the screen. Idk what’s up?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPad air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad Air was an open box item in store so for the price it was great however I prefer the pro.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Screen had issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it was just the piece that I got or it’s an issue in general, but the screen touch wasn’t good. I had to press firmly to get the item pressed on the screen. Usually you don’t even have to touch hard at all. So I returned mine. The touch ID was pretty good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy refurbished!! It came DIRTY & SCRATCHED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these and this review is solely for the refurbished item. Beat Buy, get your act together!! This was supposed to be in like new condition packed with original items. This came in a dirty box, wrapped in plastic bubble wrap inside and came with a LIGHTENING MACBOOK CHARGER that was DISGUSTINGLY FILTHY in a ziplock bag with GARBAGE in it!!! PATHETIC! And I returned it. And this was after my order being 5 days late!! I’m not happy and recommend NO ONE buy BB refurbished because they do a crappy job.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    New iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying it out. New. Setting it up. Eazy to transfer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came late even though I paid for express shipping and didn't get money back for shipping

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hiccup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had mine about 3 weeks & it won’t come on! Hopefully, Best Buy can fix it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s an iPad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed because the pen only works with certain apps, it’s larger than I prefer, I rarely use it at all and I wish I would have just waited another month before buying it, because I would have ordered the new Mini. Now I am looking to resell this iPad so I can get something smaller.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ipad overheating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had issues with it not charging as well as overheating. Only 3 weeks old.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ipadair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple making me get a new one cuz they stop updating old versions

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPad mini 4th generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color bought this for replacement of 2015 iPad mini.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    iPad Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person gave me inaccurate quotes on iPads with cell service. I thought that was what I ordered, but received one without cell service and spent hours trying to figure out why I could not connect to our Verizon business account. Store had no stock on hand so I am stuck with the wrong iPad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    10.9 inch Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even since day one, this Ipad has and continues to freeze.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my ipad locked up and would not allow me to use the code to get in - even after a restore - Applecare says it is a common problem with the new software update - had to return it within a week

    No, I would not recommend this to a friend