Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $547.99
Clearance
The comparable value price is $749.99

Customer reviews

Rating 4.8 out of 5 stars with 3920 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers find value in the 10.9-inch iPad Air's large screen size, ease of use, and impressive battery life. Many appreciate its lightweight design and ample storage, along with the generally positive performance feedback. However, some customers express concerns about the product's price point and the transition away from a traditional home button and Touch ID placement. A few also mention adjustments needed for the new charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,920 reviews
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Weird middle child

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my iPad Air 2 which was starting to show its age. While I love the thin bezels and fast processor I am confused as to why they didn't implement face ID or give the device more RAM to go with that faster processor. The Air lineup made more sense before there was iPad Pro, but now it is sort of a weird middle child who doesn't really know who they are or trying to be. If I had to do it again I would save money and go with a regular iPad or spend a little bit more and go for the Pro.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Windows

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only hang up I’ve had is closing the windows and turning the power off. A salesgirl helped me with the windows and I figured the power on my own. All in all I love it. The battery lasts a long time and I use it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    LOVVVVVVE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is the best thing I have ever purchased for myself!! It’s amazing for school work and I can also read all my books and plan out my life on here! It’s the perfect size and the prettiest color! 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Grandma has upgraded

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very comfortable with all I do. Still learning the little things. Needed help transfer of old to set up new I pad. It’s understandable, I don’t have youngsters to ease me through theses things! Lol Geek Squad to the rescue!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great IPad

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great IPad for basic use of streaming and web surfing. Have not had it long enough to discover additional feature. Purchased mostly for travel and quick grab at home versus using phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST IPAD !!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best iPads out there. such a pretty ipad. I’ve had it for some time now and it stills works perfectly fine like when I first got it. great for work, watching videos, playing games, drawing, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Exactly what I expected and more

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been awesome. Went to the iPad Air because the other one I bought was too big. Does everything I need at lightning speed all my apps are there scanned and synced with my phone. Couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great iPad

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the larger screen from my previous model. Also very much in favor of the MFA access feature. This iPad has features I will probably never use but it is nice to know they are just in case and it will fun exploring them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPad Air 10.9

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my iPad air all the time. I like the fingerprint scanner on it for login and purchases. I use it for schoolwork and to play games.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Pretty good!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everyday use! It is wonderful for taking notes, drawing, surfing through the internet. It has a nice screen size and display. I would definitely recommend it. The color (rose gold) is a very delightful color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for the 256 gb

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You might wanna go for the 256 gb even if you only plan on streaming stuff, yeah it’s more expensive but it will be worth it . I had to return my 64 to get the 256 . I’m also a student who downloads loads of pdf files to annotate and draw .

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    iPad Air new edition

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great improvement from my old iPad. Better picture, better sound, bigger screen.I was going to buy the older model iPad Air but decided to go for the latest model. Still learning all the new features.I ‘m sure it will last for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The Best!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best in the iPad series! I through it in my work bag and have a mini computer. Once travel resumes, this will be a great all in one tablet for work, relaxation and communication!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Pretty in Pink (Rose Gold)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife because she doesn't need anything more in the way of computer. She uses it mostly for FaceTime and email. The screen is beautiful and the size is perfect. She had been using her iPhone and this is definitely a step up. I would not get this for myself because I wanted 5G compatibility and Cellular connectivity. It all depends upon what you want to do with the machine. Oh, and she loves the Rose Gold colored case.

    I would recommend this to a friend
  • Cons mentioned:
    Home button

    Rated 4 out of 5 stars

    Some changes are crazy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the changes in generation 4 make no sense. To shut the tablet off you hold down three keys requiring both hands. This procedure used to be the factory reset procedure so it terrified me to do it the first time. There is no home button to go to the home page. You now have to slide the screen half way up. In some games this is a real pain.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Happy granddaughter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for Christmas present for granddaughter. Did lots of research. Excellent reviews. She’s extremely happy. Fast, great colors. Also using Apple Pencil as she likes to draw.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Very happy.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older version iPad Air but memory just wasn’t enough but still worked like new. Got the new version and could not be happier. It’s fast and with a small business to run it does all I need to do.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    UPDATED / UPPGRADED iPAD

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iPad took a little getting used to as regards no HOME button but once you get used to it then it is not a problem at all. Great picture quality and easy to transfer data from one iPad to a new one. Thoroughly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet benefit-cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate tablet¡ i bought for mom and she is very happy with the purchase. Its easy to use, and very powerfull, run any app, and any file. Most part of the time she use for zoom and reading

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple IPad Air is a huge upgrade over my last IPad. The colors and graphics are so crisp and sharp. The speed is incredible. I am very satisfied with my purchase. And Best Buy delivered it so quickly and it was packed so well.

    I would recommend this to a friend