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Customer reviews

Rating 4.8 out of 5 stars with 3920 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers find value in the 10.9-inch iPad Air's large screen size, ease of use, and impressive battery life. Many appreciate its lightweight design and ample storage, along with the generally positive performance feedback. However, some customers express concerns about the product's price point and the transition away from a traditional home button and Touch ID placement. A few also mention adjustments needed for the new charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,920 reviews
  • Rated 5 out of 5 stars

    Excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it a lot for work and amusement. I really have nothing to add to the abundant information out there. It's a good item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Purchase Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Customer Service in answering my questions and guiding me to the item that best fit my needs. Fun to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this iPad.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older iPad Pro with a battery that was failing. This was a great upgrade. Love the thinness of it and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long Line

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with this IPad. It is my fifth going all the way back to the to the IPad 2 and as far as I’m concerned this is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent iPad love the new features but only thing that is different is can’t turnoff from the touch button but overall great device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple is Best on this Item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade but I could not have waited for the latest version, since my last Ipad died after so many years, lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really happy with this purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design make it super portable. The easy set up gets things started really fast. Really happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product, great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an iPad....apple products are always as expected....5 stars all the time. BestBuy provides best pricing and quick shipments. A great combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPad I’ve ever purchased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far! The customer service agent at our local Best Buy did a great job explaining the pros and cons to the various different models!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it & Use daily.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it. My previous one lasted well so we bought the newest version. I use it all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Works really well with Apple Pencil. I bought a screen protector which gives a feeling of paper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality despite it being a used item. definitely recommend the excellent certified items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its an iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great table for all your needs. I mostly use it for checking email, steaming, and school work. Works perfect each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPad 256 GB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. You had them in stock and even had one left in my first color choice. Sales associate was knowledgeable and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am a satisfied customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my iPad air! I recommend this product. I recommend best buy. I am a satisfied with my customer service as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Very easy to use. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for the average professional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. The best option for those who need an iPad for work without the design and imaging bells and whistles of the iPad Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely useful. Bought not knowing how much it will be used by my fiancé and I. Almost makes our phones useless at home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice iPad Air

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st iPad and I like it. I switched to Apple products last year. Things seem to pair and last longer than other electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad. It is perfect for me as I only use it for FaceTime with the grandkids & other small tasks.

    I would recommend this to a friend