Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$527.99
Save $72
The comparable value is $599.99

Customer reviews

Rating 4.9 out of 5 stars with 8345 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the 10.9-inch iPad Air's screen size, ease of use, and lightweight design. Many appreciate its long battery life and overall quality. However, some users expressed dissatisfaction with the lack of a home button and limited storage options in the 64GB model. Concerns were also raised regarding the functionality of the Touch ID feature and the absence of a headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 8,345 reviews
  • Rated 5 out of 5 stars

    It's everything I'd hoped it'd be.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tablet, partially because it is a huge step up in terms of the ability to run more complex tasks than my iPad 2017, and partially because it is green :) The battery leaves much to be desired, though perhaps it is because I'm not using an Apple-sanctioned charging cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want one lol but this was a gift to my daughter and niece and they can’t stay off them so I believe this was a win. Only problem is I’m with Verizon and can’t add to my plan so make sure when purchasing you inform them which carrier you’re with

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Good iPad still expensive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little mad it doesn't have a headphone jack but I'll get over it. But definitely happy apple ditched that stupid lightning cable for a more useful USB C

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. Product was what it was advertised to be. Have always purchased my iPads from Best Buy. Always know I will get best price. If it comes out at a lower price I can go back to store and get the lower price. Love the 12 month option with no interest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Pad Air

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad Air is replacing my previous I Pad and it was an easy transition to the new I pad. It took me a less time to transfer the data than I thought. I was up and using the pad in less than a hour. I would recommend the I Pad Air to start or update your needs for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my son loves it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this ipad for my son to replace his old one which he had for more than 5 years , works great , my son loves it , don't forget to buy a good protector if you are buying it for a child , the apple protection is also a good deal to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad and great customer service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPad. The guy who helped me was knowledgeable and my decision making easy. He, also, helped me select a cover/protector. Finally he recommended Apple Care which will allow me a repair or replacement should another accident happen that breaks my screen.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Home button

    Rated 4 out of 5 stars

    best ipad for the value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had 3 ipads before this one and i enjoy them all they get better and better only thing i miss is the home button besides that its amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workhorse of an iPad at a good price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad air is almost an iPad pro but with a better price and cool colors. Love that the keyboards and pencils are compatible with the air. Its response is quick and screen is incredible. Purchased two for my children to use in home school and they love them. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My interaction with each squad member was professional, helpful and personable. Ivan and Aaron (not sure of his name but he was my last contact and returned my Mac Air to me) were both thorough, followed covid protocol and treated me kindly with respectful attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely iPad Pro experience!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it from last one week. Definitely it’s a iPad pro experience. Overall it’s a great experience. Highly recommended to who ever wants to experience iPad Pro experience with spending half of the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hesitant but Ultimately Satisfied Buyer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hesitant to get an iPad because of the price but it's undeniably the best portable computing device I could have gotten. To make up for.yhe price there are other non Apple accessories that will do just as well at a cheaper price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad, Nice Display

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty darn good. I got it during the sale at 499 instead of 599 so that adds onto it. Display is looks very good but those who are more sensitive to ppi might notice some roughness around text. Almost impossible to notice at normal viewing distance though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the iPad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently writing this review on my newly bought iPad but i just want to say that this is amazing. This is my very first iPad and I am highly pleased. This iPad is so worth the money and it is so much for a little price, less than the iPad Pro models.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Runs great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded from an Samsung Tab A, the iPad is very fast and responsive. Apps load a lot faster, and multi media is great on this tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On eDay Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to make an appointment within 1 day and arrived the next day, on time, and only waited about 5 minutes. The Geek Squad Rep. listened to my concerns and suggested a couple of solutions. I chose the best one and was on my way. Good fast service. Will be back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my daughter. She’s eleven and I bought the same for her twin sister except different color. I must say they were the happiest! I love the design, the fact that I can manage their accounts and see what they are doing, buying, and downloading!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ipad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Ipad works exactly like it is supposed to. My daughter loves the ipad. The rose gold is particularly beautiful. I am so glad that I ordered this for her and even though, it came like a month and a half late. She loves it, I am thinking about buying one for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my iPad and Magic Keyboard!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPad Air! Also bought the Magic Keyboard. I had to learn how to touch and swipe. It's taking a little time to get used to because I've always had a PC. Andy, the sales person that sold it to me, took the time to answer all my questions and explained the difference between some other models. I also took advantage of Total Tech Support, scheduled an appointment and had other questions answered after I purchased it--well worth the cost!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying the upgraded IPad air.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the new Apple IPad Air for several days and am very pleased with the product. My only complaint would be with Apple and the fact that all the information indicated I would be able to easily transfer the data from my older IPad Air as long as I had a compatible operating system of iOS 11.xx or above. I had this on my older IPad but could not get the transfer to process. The error message indicated I needed a much newer operating system to facilitate the process. Very misleading and inconsistent information.

    I would recommend this to a friend