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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 8345 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the 10.9-inch iPad Air's screen size, ease of use, and lightweight design. Many appreciate its long battery life and overall quality. However, some users expressed dissatisfaction with the lack of a home button and limited storage options in the 64GB model. Concerns were also raised regarding the functionality of the Touch ID feature and the absence of a headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 8,345 reviews
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it. Does everything from drawing to schoolwork on it. We were trying to decide between an iMac and the iPad but definitely glad we went the iPad way. So much more functional, especially when we added the keyboard for schoolwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales rep great; he got me checked out quickly including getting immediate Geek Squad set up after purchase. He was professional, knowledgeable, & kind as he understood necessity for completing purchase quickly and made it happen in record time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my IPad Air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still in the process of learning all the features of my new iPad Air but so far I absolutely LOVE it. This has so many more features that my old IPad. Kudos to Apple for making this product and to Best Buy for the invaluable assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 4th generation to save some money but am still incredibly happy with it. I use it for my college work and for personal use as well. It is everything I need to it to be. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great. Haven’t used it much but I see a lot of potential. It’s basically my iPhone just in a bigger screen. Overall I’m loving it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is a beautiful extension of the phones and MacBooks that provide seamless transition between all three. I was hesitant to but since I was worried I wouldn’t use it, but i find plenty of uses throughout my day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tablet for drawings

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for My 16 year old daughter, she wanted a tablet that she could draw in it, and checking the Apple Pencil 2, it was compatible with this iPad, so I went for it and did not disappointed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPad Battery Trash

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lowkey sucks. It worked fine until a few months ago and will no longer hold a charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good but not faster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s very good. Having an iPad with the ipencil 2 is wonderful. However I don’t see any difference in speed from my old iPad 5th generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cheap? so what its great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is basically the Ipad pro in a smaller size and with a "worse" camera. Who even uses a camera on an ipad? Yeah i can tell it doesn't have the 120 hz screen. Really budget friendly i got the ipad and the pencil for less than the price of the most base ipad pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad Air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought ipad 1-7-22 picked it up 1-14-22. The person that helped pick this out was very helpful and knowledgeable. The young man that transfered the info from our old ipad to the new one was very helpful at the Lake Geneva store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use this iPad for school, but it is amazing for personal use as well! I was having a difficult time adjusting to using the apple pencil, but to solve this I bought a matte/paper-like screen protector and there is no longer an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice improvement over my old one.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ipad is a replacement for one which was about 7 years old. It is a great improvement. I can now download apps which were not available to the old product. It downloaded all the information I had from the old machine without a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Perfect for school/work/fun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing love the color & new additions. Perfect for school & keeps my backpack light without having to carry a heavy laptop anymore. Super portable and efficient with awesome colors, totally recommend!:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second iPad I’ve owned, and they certainly keep getting faster, with more features, and prettier to look at. I’m a casual iPad user and it does what I need it to. Only gripe is that the battery does not last very long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery with pencil

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I wanted. I can say that if you use the pencil and have it constantly on the iPad the pencil drains the battery life of the iPad. So I now only have the pencil attached when I’m charging. Other than that it’s perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okkaayy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged this model for the Pro. Now there are a few things on this that are better than the Pro but not much. For one the price is half of the Pro and the improved screen is great as well but there isn't much that is different from the Pro besides the size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPad Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a new iPad Air because my battery stopped charging on my old unit. It was expensive, but I use it every day, so it’s worth the money. I love that it pairs up with my iPhone, so that no matter which one I grab, my stuff is always available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Review from a Samsung Girl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first apple product and it took a moment for me to learn the operation (I'm a Samsung girl) but I wanted to get clear videos and FaceTime with my children and grandchildren. I like it for communicating with other Apple users. Nice product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    iPad Air

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and user friendly! A person new to apple products has no problem getting the hang of things.

    I would recommend this to a friend