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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 8345 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the 10.9-inch iPad Air's screen size, ease of use, and lightweight design. Many appreciate its long battery life and overall quality. However, some users expressed dissatisfaction with the lack of a home button and limited storage options in the 64GB model. Concerns were also raised regarding the functionality of the Touch ID feature and the absence of a headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 8,345 reviews
  • Cons mentioned:
    Home button

    Rated 4 out of 5 stars

    Why I Couldn't Give It 5 Stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new iPad EXCEPT for the lack of a "Home" button. Navigating the iPad was easier with the home button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing replacement for paper notes

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing upgrade from taking notes on paper. Runs great and haven't had any issues with it. I absolutely recommend iPads for anyone looking to switch over to digital notes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, haven’t had any issues with it and bought it a little over a year ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great iPad Air

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product from Apple. Have had it for one week and I love it. Some new features like no home button. Still getting acquainted with new iPad. I’m glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except for the hiccup transferring data from the old iPad to the new iPad, I love it. I also had to buy a 10 Foot cord because it has a different charging port than my old iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good and fast!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad Air is just amazing and works perfectly for my wife to replace her Mac Air. She can play, bank and browse the internet as needed while taking care of email is a breeze too. Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visit my local bust buy in Dickson city to purchase a iPad for my business and I was immediately assisted in the purchase of my new gadget! I couldn’t be any more pleased with my experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as the Pros

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just as good as the pro model and your not really loosing any features that the more expensive one’s have. If you’re deciding between the por and this one i definitely recommend getting the Air

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPAD Purchase Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was great. the sales rep was very knowledgeable and very easy to work with. The IPAD is just what is needed. I am vet happy with the purchase and will certainly return to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new iPad to replace the previous one which was several years old. This model has everything I need for convenience on the go. Extremely satisfied with this purchase, would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't trust the sales people!!!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ipad is great it is everything you come to expect from apple. The problem is the miss information from the best buy sales guy that insisted the first generation apple pen would work with it even after we read the specs and it said it wouldn't he insisted we were wrong and the pen would work. Guess what he lied so it was a waste of time to ask for guidance from him we would have been better off relying on what the specks were on the placard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with iPad air silver. I also purchased the Magic Keyboard in white and it's perfect. I am an Apple product user so it was easy to setup after logging in with my Apple ID. The screen is clear and crisp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's an ipad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came from 1st gen air, moved up to this. It has been well worth it. It was my go-to for study time. I was waiting for USB-C. I'm not the biggest fan of the power button touch id, but it works reliably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a new one as my other wasn’t getting updates anymore which is sad as it works get and now is a useless iPad. But this new one work great. Just hoping this one doesn’t become outdated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad 4th generation.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Best Buy is the best place to buy electronics. I am their customer since 2000 and I never had any problems. This is my 3rd iPad and I bought it for work. I definitely recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my daughter and she loves it. She loves the clearness and the picture quality. She loves the color and the look. It is working great for her as she loves to draw. I will be buying another one soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a nice and well built product. Great upgrade over generations before. Transition works flawlessly. I little effort getting used to swiping out of apps when used to an iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thing I got as a Apple Product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ipad. My son bought this for me as a mothers day gift and I love I can conduct small business with it and you can even print from it. Love the look of a computer in a compact version

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's what you expect from Apple

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my grandchildren and of course, they love it. I was impressed with the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely! Buy it!! Worth the money and works well. I was indecisive on which iPad to buy when it came to comparing the air and the pro. It works well just like the pro without breaking the bank!

    I would recommend this to a friend