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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 8344 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the 10.9-inch iPad Air's screen size, ease of use, and lightweight design. Many appreciate its long battery life and overall quality. However, some users expressed dissatisfaction with the lack of a home button and limited storage options in the 64GB model. Concerns were also raised regarding the functionality of the Touch ID feature and the absence of a headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 8,344 reviews
  • Rated 5 out of 5 stars

    Recommend :)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect! I bought this to use as an alternative to my laptop when I only need to do basic things, like watching shows, sketching, or virtual calls. Along with the magic keyboard the iPad is so convenient. Also, the rose gold is so pretty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for digital drawing, use for everything now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this. I’ve never had an iPad before but really wanted one to use for digital drawing. So far it’s been incredible and easy to use and now I use it for everything. The speakers, by the way, are incredible was not expecting that bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Perfect for school/work/fun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing love the color & new additions. Perfect for school & keeps my backpack light without having to carry a heavy laptop anymore. Super portable and efficient with awesome colors, totally recommend!:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option, especially when on sale

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPads are iPads, and they do iPad things, so if you know that, this is a great one. The design is much nicer than the previous models with the fatter bezels on the top and bottom, and the fingerprint scanner is quick and accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    iPad Air 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly very impressed I got the iPad as a second driver instead of my MacBook and I find myself using it a lot more then my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Pencil 2 and Magic Keyboard is worth it!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the 3rd Gen! Closest you're going to get to the Pro series without spending Pro series money! Apple was smart to include a fingerprint sensor, the ability to use Apple Pencil 2, and Magic Keyboard to the Air. All Worth the upgrade!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    iPad Air

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and user friendly! A person new to apple products has no problem getting the hang of things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this iPad!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this iPad. The features and functions are so much better than my iPad Air 2. I specially love the Apple Pencil feature. I only wish this one had facial recognition. Otherwise, I am so glad I chose this one over the iPad 9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great device by Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad air was sturdy and the finishing was good. The tab is very responsive and quick. I also purchased the apple pencil which works well to take notes and quickly translates into text. I also got a keyboard so this is a suitable replacement for my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air 4th generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older iPad Pro and traded it in for this new iPad Air, I didn't think it was necessary to get another pro when this model does more then enough of what I need to do so spending the extra money was not necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad for a steal!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had ipads laying like than 5 years and this newer generation iPad will probably last just as long. Best Buy's sale gave me such a BIG discount. Arrived the next day upon placing the online order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad Air is fantastic. Paired with an Apple Pencil, I do all of my college work on it. Also, the gentleman at Best Buy that I dealt with understood everything about the iPad air vs the iPad Pro. Most of my electronic purchased are made at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and quality products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott was my salesman and he was so helpful. He showed me all the iPads and the case that was available for each. I chose the air and can’t say enough good things about it. I am pleased with the products and especially the service at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPad Air 4th Gen. It is really nice and it has a beautiful Screen and the picture and display are amazing and so clear to, and so easy to set up too, because it's an apple product and so user friendly too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPad Battery Trash

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lowkey sucks. It worked fine until a few months ago and will no longer hold a charge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My electronics Go-To

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and their employees were extremely helpful in providing information on the iPad Air, advantages of updating our devices and, as a store, providing best pricing. Best Buy is our go-to shopping for electronics.

    I would recommend this to a friend
  • Cons mentioned:
    Home button

    Rated 4 out of 5 stars

    New iPad Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had many iPads, the only two things I don’t like about this model is it don’t have the home button and the new brick and charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2019 Apple iPad Air

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New apple chip makes this iPad Air very responsive and quick, handles multiple pages open, great for streaming Hulu, Amazon prime videos or sling TV, love that the Apple Pencil magnetically attaches and charges on the side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I wanted a MacBook but, let me tell you I was so wrong! I can’t imagine having a MacBook now lol, this iPad does it all! I purchased the magic keyboard so I have my own mini laptop in my hands and portable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrades

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am loving it. I had an iPad around 10 years ago, and I did not like it. I felt that the interface was clunky and restrictive. The new one has a different look and feel to it. Seem to be more intuitive. I have to say I really like it.

    I would recommend this to a friend