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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 8344 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the 10.9-inch iPad Air's screen size, ease of use, and lightweight design. Many appreciate its long battery life and overall quality. However, some users expressed dissatisfaction with the lack of a home button and limited storage options in the 64GB model. Concerns were also raised regarding the functionality of the Touch ID feature and the absence of a headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 8,344 reviews
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. the ipad paired with the magic keyboard really make it like my macbook air. however my macbook is still very useful. but the ipad does what it is more than supposed to do and keeps up with just as much as y ipad pro did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone & iPad purchase & upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trevor at Coconut Point was super helpful & patient with me as I went through decisions & questions on the purchase/upgrade of a new phone & iPad! The entire staff at the store are courteous & never too busy to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the new features are a little difficult to learn, but they aren’t too bad. I do not like the new power port that requires a different cord than the lightening adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time killer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Xmas. I just checked his screen time for last week and he averaged 13 hours per day last week. I’d say that’s a great gift but we are going to have to start limiting his time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Educational Plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the new iPad; it was exactly what we were looking for. This purchase was to help our Niece with learning and school, and it has been a well worth asset to her education.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad has changed a lot in the past few years. Its physical form is pretty much the same. But its software has evolved to support more desktop-like functions. It runs on insanely powerful chips. It works with a keyboard and mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tablet from Apple and solid quality and specs across the board.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    It's an iPad, what do you expect.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an iPad, and one that still holds up. If you can get it at a good discount, go for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real shame I didn’t keep this. However, I needed one that had LTE capability. Before returning it, I played around with it for an hour or so. Don’t get me wrong, I’m happy with the iPad Pro, but this is an awesome tool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Little iPad in Alabama

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help and service from Geek Squad Joseph to help me set up my new iPad Apple Air 4th Generation, and follow through with two other visits to answer further questions. Actual helping me buy the best iPad for my needs was Carlos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beware!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with purchase but, totally disappointed with geek squad. Feel ripped off and not happy that I spent hundreds for yearly membership. The geek from the squad was at my house for maybe 15 minutes. He did not seem interested in helping us. My Google nest is still not set up. He told me I could learn from the apps!! Not at all interested in setting it up. I’m really considering canceling membership and sending in a buyer beware warning if there isn’t one already.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for students!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen but bezels could be smaller. Very nice color selesction. Battery is solid. Almost as good as the pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was time to update

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 1/2 years, I needed to update my tablet. I had a iPad Pro 9.7, but didn’t feel the need to get another pro since the Air allowed me to do what I needed and wanted to do. I’m very happy with my new tablet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have a tablet within an hour. My dad had a stroke and he couldnt move his fingers on his little tablet. I took this to him at the hospital and his eyes lit up. Thank you for helping me make my 76 yr. Old dad happy.

    I would recommend this to a friend
  • Cons mentioned:
    Touch id

    Rated 3 out of 5 stars

    About what you would expect.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About what you would expect. A lot better than the cheap model, little worse than pro. Flaws in design, Touch ID is nice but it’s badly placed. The same button that turns it off is the Touch ID button. It’s a weird aspect ratio where no videos fit the display right. It only has a usb c port and when connected to accessories like music interfaces or as a 2nd display for a Mac it lags bad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from the ipad mini, to this. It is all good, besides battery. The ipad mini battery compared to the ipad air isn’t good, the ipad mini lasted longer to me. it is a good ipad though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do You Know Best Buy Sells Washer/Dryers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer dryer, I'm going to recommend them to my daughter. How much does delivery, tax and (the $688 each) cost? When one store couldn't deliver for a month Best Buy delivered and installed in less than a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughters birthday gift last Christmas. She can use it for work, shopping, or games. Also bought the keyboard to make typing notes and messages easier.

    I would recommend this to a friend
  • Cons mentioned:
    Home button

    Rated 4 out of 5 stars

    Why I Couldn't Give It 5 Stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new iPad EXCEPT for the lack of a "Home" button. Navigating the iPad was easier with the home button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this iPad to use for media use and it works perfectly! If you’re looking to get one that isn’t crazy pricey and are looking for the same use as I then you can’t go wrong with this one.

    I would recommend this to a friend