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Customer Ratings & Reviews

Your price for this item is $527.99
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The comparable value price is $599.99

Customer reviews

Rating 4.9 out of 5 stars with 8346 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the 10.9-inch iPad Air's screen size, ease of use, and lightweight design. Many appreciate its long battery life and overall quality. However, some users expressed dissatisfaction with the lack of a home button and limited storage options in the 64GB model. Concerns were also raised regarding the functionality of the Touch ID feature and the absence of a headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 8,346 reviews
  • Rated 5 out of 5 stars

    New iPad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m having to adjust to some differences but overall I like it. I was disappointed because the clerk told me that everything would transfer from my old one to the new and it didn’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have a tablet within an hour. My dad had a stroke and he couldnt move his fingers on his little tablet. I took this to him at the hospital and his eyes lit up. Thank you for helping me make my 76 yr. Old dad happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as the Pros

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just as good as the pro model and your not really loosing any features that the more expensive one’s have. If you’re deciding between the por and this one i definitely recommend getting the Air

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad has changed a lot in the past few years. Its physical form is pretty much the same. But its software has evolved to support more desktop-like functions. It runs on insanely powerful chips. It works with a keyboard and mouse.

    I would recommend this to a friend
  • Cons mentioned:
    Home button

    Rated 4 out of 5 stars

    Why I Couldn't Give It 5 Stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new iPad EXCEPT for the lack of a "Home" button. Navigating the iPad was easier with the home button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beware!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with purchase but, totally disappointed with geek squad. Feel ripped off and not happy that I spent hundreds for yearly membership. The geek from the squad was at my house for maybe 15 minutes. He did not seem interested in helping us. My Google nest is still not set up. He told me I could learn from the apps!! Not at all interested in setting it up. I’m really considering canceling membership and sending in a buyer beware warning if there isn’t one already.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    IPAD Purchase Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was great. the sales rep was very knowledgeable and very easy to work with. The IPAD is just what is needed. I am vet happy with the purchase and will certainly return to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new iPad to replace the previous one which was several years old. This model has everything I need for convenience on the go. Extremely satisfied with this purchase, would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Better than pen and paper

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for college classes with lots of lectures and more taking required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do You Know Best Buy Sells Washer/Dryers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer dryer, I'm going to recommend them to my daughter. How much does delivery, tax and (the $688 each) cost? When one store couldn't deliver for a month Best Buy delivered and installed in less than a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a new one as my other wasn’t getting updates anymore which is sad as it works get and now is a useless iPad. But this new one work great. Just hoping this one doesn’t become outdated

    I would recommend this to a friend
  • Cons mentioned:
    Touch id

    Rated 3 out of 5 stars

    About what you would expect.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About what you would expect. A lot better than the cheap model, little worse than pro. Flaws in design, Touch ID is nice but it’s badly placed. The same button that turns it off is the Touch ID button. It’s a weird aspect ratio where no videos fit the display right. It only has a usb c port and when connected to accessories like music interfaces or as a 2nd display for a Mac it lags bad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's what you expect from Apple

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my grandchildren and of course, they love it. I was impressed with the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It works great for my kids. Very easy for them to use. Love the parental controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Little iPad in Alabama

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help and service from Geek Squad Joseph to help me set up my new iPad Apple Air 4th Generation, and follow through with two other visits to answer further questions. Actual helping me buy the best iPad for my needs was Carlos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thing I got as a Apple Product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ipad. My son bought this for me as a mothers day gift and I love I can conduct small business with it and you can even print from it. Love the look of a computer in a compact version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's an ipad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came from 1st gen air, moved up to this. It has been well worth it. It was my go-to for study time. I was waiting for USB-C. I'm not the biggest fan of the power button touch id, but it works reliably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad 4th generation.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Best Buy is the best place to buy electronics. I am their customer since 2000 and I never had any problems. This is my 3rd iPad and I bought it for work. I definitely recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely! Buy it!! Worth the money and works well. I was indecisive on which iPad to buy when it came to comparing the air and the pro. It works well just like the pro without breaking the bank!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My First “Excellent” Open Box Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this iPad (4th gen) in “Excellent” condition from Open Box. Very happy and satisfied with this product! In its original packaging, no flaws, works as expected…perfectly!

    I would recommend this to a friend